Call Centre Agents Wanted: Topstar Communications Company Limited – May 2017
- Respond to customer inquiries
- Handle and resolve customer’s complaints
- Follow-up customers call where necessary
- Complete call logs and complete call reports
- Obtain customers information
- Data entry and maintenance of customer/ potential customer’s database
- Maintain records of telephone interactions.
- Multitasking talk on phone, make notes on the computer, as well as check out details at the same time
- Telemarketing Operations.
- Performs other duties as required and assigned.
- Full Grade 12 certificate
- Minimum Diploma in any relevant field
- Should be customer centric
- Good customer communications skills
To apply for this job email your details to [email protected]