ICT Support Officer Job In Zambia


The University of Zambia (UNZA) was established by Act of Parliament No. 66 of 1965. The first intake of students took place on 17th March 1966. The motto of the University, SERVICE AND EXCELLENCE has guided the development of the University since its inception.

UNZA is situated in Lusaka on two campuses. The main campus is the Great East Road Campus and it is situated on the Great East Road, 6km from the town centre. The other campus is the Ridgeway Campus catering for the Medical School. It is situated on John Mbita Road, 4km South East of Lusaka, opposite the University Teaching Hospital.

JOB TITLE: ICT SUPPORT OFFICER (1 Position)

Purpose:

Responsible for designing and implementation of systems to ensure the smooth operation of the user ICT equipment.

Responsibilities:

  • Planning proper systems that will provide efficiency in day-to-day support operations.
  • Carrying out user ICT equipment upgrades and maintenance.
  • Carrying out field operations to ascertain user needs and requirements.
  • Carrying out comprehensive ICT equipment inventories which would help in planning processes.
  • Carrying out user training in order to impart ICT skills to the users for efficient use of ICT equipment.

Qualifications:

  • Grade 12 School Certificate or its equivalent.
  • Bachelor of Science degree in an ICT related field.
  • At least two (2) years post qualification relevant work experience.
  • Must have good knowledge of Microsoft Windows/Severs and or Linux/Unix.
  • Networking background and ITIL certification would be an added advantage.
  • Must be a member of the Computer Society of Zambia.

How to Apply:

Only candidates who meet the specified requirements need apply to the address indicated below, enclosing their detailed Curriculum Vitae, copies of educational certificates, names and addresses of three traceable references and contact address / telephone / e-mail details.

Applications to be sent to:

The Registrar
University of Zambia
P O Box 32379
Lusaka

Closing date:  14th March, 2015.

Only short-listed candidates will be contacted.

The University of Zambia is an Equal Opportunity Employer.