Vacancies at National Pension Scheme Authority (NAPSA) – Deadline 26 December
The National Pension Scheme Authority (NAPSA) wishes to recruit for various positions to be based at various NAPSA Offices. Interested applicants who meet the required competences are encouraged to apply. The successful candidates will be expected to have demonstrable competencies relevant to the respective jobs and will be offered competitive remuneration packages.
Job Title: Legal Officer – Regulatory and Enforcement (1)
Responsibilities
- The Legal Officer Regulatory and Enforcement will assist the
- Manager Regulatory to prosecute defaulting employers by
instituting the necessary legal process to recover contribution
arrears; provide input in the activities of the lay prosecutors - Assist the Manager Regulatory and Enforcement with key
responsibilities that include the following - Prepare or coordinate the preparation of court documents and
submissions by lay prosecutors employed by the Authority - Assess all cases referred to legal and provide guidance on all
preliminary legal issues and enforcement strategies including
out of court settlements - Represent the Authority in Court
- Review all Consent Orders and other legal agreements
entered into by the Authority to ensure the Authority’s protect
the interests of NAPSA - Initiate and lead discussions with defaulting employers to
agree on out of court settlements - Provide legal support to Contributions and Benefits Directorate
on all legal matters arising from the interpretation and
implementation of the NPS Act - Enforce court action to ensure NAPSA is protected from the
adverse consequences of non – compliance to court orders - Identify gaps and risk trends and recommend remedial action
and legislative changes
Job Title: Quality Assurance Officer (2)
Responsibilities
- The Quality Assurance Officer provides support to the Quality
- Assurance Manager in the implementation of the Quality
- Assurance strategy and work plan. In this, the officer implements
quality standards, provides assistance in the development of
sampling procedures, tests and inspects the service delivery and
processes, and prepares reports on quality activities - Interpret and implement quality assurance standards to
support the delivery of quality services and products to
members and to the various NAPSA stakeholders - Assist in the development of sampling procedures, and
procedures employed to record and report on quality data, to
ensure the data is accurate, complete and therefore useful in
the management of quality - Analyse data to identify areas of improvement in quality
systems in order to assist management develop solutions to
the gaps identified - Conduct testing and inspection of service delivery and
processes, to ensure service quality - Prepare reports to communicate outcomes of quality activities
to support management responsiveness to quality gaps - Coordinate and support on site quality audits conducted by
external providers to ensure the audits meet the set standards
and provide the correct picture on the ground - Evaluate quality audit findings and implement appropriate
corrective actions to minimise recurrences of quality gaps
identified - Monitor compliance with the applicable pensions laws and
regulations and other regulatory requirements to ensure
NAPSA is protected from preventable risks - Assist in the identification of training needs on quality
assurance and organise training interventions to meet the
quality standards, in order to create a culture that is sensitive
to the attainment of high quality standards in the delivery of
service
Qualifications
- Five “O” Levels with credit or better inclusive of
Mathematics and English - Degree in Business Administration, Accounting, Economics,
Mathematics, Statistics - Certification in compliance and risk management will be an
added advantage - Not less than four years’ experience in a Quality
- Assurance or compliance environment in an organisation of
similar size
How to apply
Your application letter should be accompanied by CV and copies of
relevant certificates and should also specify your contact address and
telephone numbers, and should be addressed to:
The Director Human Resources and Administration,
National Pension Scheme Authority,
Levy Business Park,
Church Road,
PO Box 51275,
Lusaka.