Admin and Front Desk Controller Job Vacancy at Aabiya Lodge Limited

Job Description :

• Manage the day to day running of the following Lodge departments: Front Desk and Administration
• Provide oversight of the following department: Storeroom
• Ensure the Lodge can reach its targets e.g. sales, room occupancy, product development deadlines, system development deadlines
• Supervise Front Desk Receptionists
• Build on the Aabiya Lodge Brand
• Skills development program monitoring and implementation for Front desk Staff Members
• Manage Bookings
• Document and File Management
• Online Channel management (Booking.com, facebook, etc.)

Skills :

• Interpersonal Skills
• Bemba, Nyanja, and English
• Microsoft Excel, Word, Powerpoint, PDF
• Online Booking Channel Management (booking.com)
• Customer Service
• Front desk check-in procedures
• Able to understand client billing statement
• Basic accounting e.g debtors, creditors, budgets, income statement knowledge etc.
• Filing and organizing documents (Must be a very organized person)

Qualifications :

• Diploma or Degree in Hospitality Management, Accounts or Admin related course

Age :

• 22 to 29 years old

Experience :

• At least 2 years in employment (part of the experience should be a minimum of 6 months in service industry job or a minimum of 6 months in admin or accounts related job)

Requirements (Documents to E-mail) :

• NRC Copy
• Driver’s License Copy
• Curriculum Vitae (CV)
• Minimum 2 reference Letters
• 1 to 2 minutes video explaining why you are the right candidate
• Scanned Copy of grade 12 certificate and diplomas