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• Company: Reputable Organisation
• Location: Zambia
• State: Kitwe
• Job type: Full-Time
• Job category: Administrative/Secretarial Jobs in Zambia

Job Description

PURPOSE

Responsible for Sourcing and Provision of efficient and effective administration support to ensure the smooth running of a functional area

RESPONSIBILITIES

• Preparation of administrative documentation as required by management
• Establish and maintain an organized filing system related to project issues.
• Actively take on additional responsibilities as and when required by the team to support the delivery of excellent customer service
• Contribute to cost controls through a systematic review of expenditures, identify cost-saving measures and implement appropriately to improve stewardship of resources
• Manage the inventory, property, and equipment of the Office
• Establish and maintain effective relationships with customers for improved service delivery.
• Provide proactive, rigorous, and logical methods to solve Admin and Logistics support-related challenges faced by the Office.
• Preparation of Statutory payments
• Develop relationships with key stakeholders, both internal and external.
• Answer and direct phone calls professionally.
• Keep detailed and accurate records of visitor requests and of calls received.
• Receive deliveries, sort and distribute incoming and outgoing mail.
• Scheduling appointments.
• Attending to all queries from customers, visitors, and the general public.
• Participate in all outdoor and indoor marketing activities, promotions, and initiatives.
• Monitoring and manage the office outlook and ambiance.
• Identify and pursue sales leads and opportunities.
• Customer relationship management.
• Review and report customer queries weekly.
• Log in, track and report customer complaints.

Education

Bachelor’s Degree in Business Administration, Procurement, Logistics, Finance, Management or related areas or equivalent in years of professional experience in progressively senior roles.

Experience and Competencies Required

The position requires a minimum professional experience of 2 years in Procurement and the management of administrative procedures.

• Knowledge of Admin and Logistics management and experience in organizational effectiveness and operations best practices.
• Excellent planning, negotiation, and communication skills – ability to adapt or change priorities according to the changing demands of the job
• Customer-oriented – internal and external
• Excellent communication and writing skills
• Excellent interpersonal skills
• Marketing and selling skills
• Team player
• Professional
• Courteous

CONTACTS/KEY RELATIONSHIPS

This role is expected to establish and maintain open, professional, and cordial relations with the Organisation’s internal and external customers.

Closing Date: 18th July 2021

Method of Application

To apply for this job email your details to [email protected]

Closing Date: 20th July 2021.