Jobs in Zambia and Zimbabwe

Airtel Zambia Vacancies

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Airtel Zambia is the number one of the service provider covering every district in Zambia and offering the widest range of tariffs & Value Added Services on the market suiting all our subscribers.

Job Title: Zonal Operations Engineer

Purpose
Responsible for overseeing all active Network operational activities in regional switch site, support in activation of new sites, and new active node integration. Ensure all related faults in the network are resolved within defined time frame, perform node backup and alarm monitoring. Perform basic routine maintenance and periodic health check on all active nodes. Ensure Network node availability.

Support in Network project Expansion and roaming activation. Perform basic switch configuration and roaming activation. Ensure weekly reporting of operational activities, outages and accomplished network improvement.

Reporting to NOC Assurance Manager

The main duties will be:

  • Ability to prepare data transcript and execute core configuration command.
  • Support in activation of new sites, and new node integration.
  • Support in Acceptance test plan (ATP) for new nodes integration.
  • Perform daily node backup and alarm monitoring
  • Ensure availability of all active network nodes (Core, BSS, Transmission, MPBN, IN and VAS) and its interface links.
  • Perform basic routine maintenance and periodic health check on all active nodes (Core, BSS, Transmission, MPBN, IN and VAS)
  • Interface with NOC/2nd line support on escalated issues and ensure timely resolution.
  • Support to resolve customer’s complaint.
  • Support in analysing fault and investigating root cause.
  • Coordination of approved field Activities in your domain
  • Support both Software and Hardware upgrade on Network Element.
  • Perform weekly reporting of operational activities, outages, Backups alarms and accomplished network improvement.
  • Supervise all third party node integration and maintenance activities within your domain

 Reporting

  • Provide Emergency/Monthly/weekly network reports
  • Collate weekly outages, alarm and backups
  • Measure KPIs of Core Networks and report variance.

Monitoring

  • Monitor Network node availability
  • Ensure adherence to SLA where necessary to ensure Airtel interest is not jeopardize at all times

 Qualifications and technical skills

  • Bachelor’s Degree in Telecommunication Engineering
  • Able to operate in a performance driven organization

Relevant experience

  • 4+ years Core Networks Operational experience in GSM environment
  • Technical knowledge on Network Switching Systems, MPBN, SIGTRAN, SIP, Transmission, IN and VAS
  • Basic troubleshooting skills on Network Elements.
  • Experience in different network vendor area, such as Ericsson, Huawei, etc

 Other requirements

  • Business awareness
  • Excellent interpersonal skills
  • Customer Oriented
  • Good team player.
  • Can Do Attitude
  • Ability to Learn
  • Proactive
  • Innovative
  • Responsible

Suitable candidates are required to send their application and curriculum vitae to [email protected].
Closing date for applications is Friday 28th August, 2015.