We’re Good Together

Here is an opportunity to work in a true pan African Company with increasing financial inclusion through entrepreneurship.

We are hiring

Women are strongly encouraged to apply

Responsibilities

• Provides robust Intelligence and business analytics to support Mobile Money commercial strategy;
• Carry’s out comprehensive business and departmental reporting;
• Monitors and forecasts revenues and other KPIs to ensure that the business has clear visibility of how each revenue line/KPI is performing against budget;
• Supports MTN Zambia to improve data analytics competences and performs deep dive MoMo analytics to understand consumer usage behaviours;
• Supports MFS to conduct the business planning cycle;
• Participates and provides input into strategic meetings;
• Manages and resolves escalations that have impact on critical path of service delivery;
• Escalates issues that will result in significant time, scope, employee/customer or cost impact if not resolved;
• Manages and provides solutions to issues that require formal resolution;
• Develops new KPIs to better track performance;
• Leverages international best practices and adapt to suit MTN environment;
• Explores innovative ways to automate reporting and analytics;
• Apply market research in an optimal way to add as much value as possible to other areas of the business;
• Proactive research and speedy communication of results and recommendations to the relevant areas to build a competitive advantage;
• Encourages continuous service improvements;
• Proactively seeks information on business issues, particularly outside the Products and Services function which may impact on the commercial department;
• Supports to develop business case for new products and services and provides detailed product revenue and subscriber forecast;
• Conducts post implementation review of product/ services and proposes actions to improve performance;

Candidate Requirements

• A degree in Statistics, Data Science, Computer Science, or related discipline and Masters is advantageous
• Management Information Systems (MIS) or Business Intelligence experience of 2 years or more with at least 2 years in relevant sector/ industry
• Worked across diverse cultures and geographies advantageous
• Competencies in Pricing analytics and implementation, Business case development, Data mining and analytics among others.

Please indicate the job title in the subject of your e-mail and use your full name and the job title you are applying for as the filename of your application. Application should consist of your letter and CV only, in a single document. Hand delivered or posted applications will not be accepted and only shortlisted candidates will be contacted.

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