Jobs in Zambia and Zimbabwe

Assistant Systems Applications Officer Job: Zambia Electronic Clearing House Limited (ZECHL)

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Zambia Electronic Clearing House Limited (ZECHL) is a corporate entity registered under the Companies Act 1994, Chapter 388 of the Laws of Zambia whose main objective is to provide reliable, efficient, and cost-effective clearing and switching services to the financial sector. The company now wishes to recruit for the position to be based at its Head Officer situated at the COMESA Head Office Lusaka.

Assistant Systems Applications Officer

Job Summary

To assist the Systems Applications Officer plan and strategize on the utilization of ICT in addressing organization and stakeholder needs. The role contributes to the development of new operational systems and methods in line with modern national payment systems.

Key Accountabilities

  • Provide first-line support on the National Financial Switch and Cheque Truncation Systems
  • Monitor the network and applications to ensure minimal downtime for IT systems
  • Assist in the implementation of interfaces for ATM, POS, Mobile Money Channels
  • Conversant with modern applications coding languages and programming.
  • Handle customer inquiries on the National Switch both telephonically and through emails.
  • Record and report all technical issues affecting the smooth operations of IT systems
  • Track assigned incidents and ensure timely resolution
  • Escalate complex technical issues to L2 support
  • Follow up customer queries with necessary ZECHL personnel
  • Maintain all incident records

Academic and Professional Qualifications & Skills

  • A Grade 12 certificate/School Certificate with credit passes including English Language and Mathematics
  • A Bachelor ‘s degree in Computer Science/Information Technology or related field
  • At least 3 years’ experience in IT
  • Knowledge of UNIX/Linux systems
  • Able to write SQL queries
  • Knowledge of any scripting language will be an added advantage
  • Basic understanding of electronic banking transactions and cards operations
  • The ability to work in a fast-paced environment.
  • Excellent analytical, problem-solving, and management skills.
  • Exceptional negotiation and decision-making skills.
  • Effective communication skills. Strong business acumen and detail-oriented
  • Experience working with a payments switch (IST, Postilion, SmartVista, etc) an added advantage.

If you meet the above qualifications, please send your application letter and a detailed CV including your full address, contact numbers with copies of academic and professional certificates to [email protected].

In order to reduce the risk of the spread of the COVID – 19, please note that all application responses should be electronic and no hand-delivered application Letters will be accepted.

The closing date for receipt of applications is 8th May 2020.

PLEASE BE ADVISED THAT ONLY SHORT-LISTED CANDIDATES WILL BE CONTACTED.

To apply for this job email your details to [email protected]