Bayport Financial Services: Receptionist

RECEPTIONIST

JOB SUMMARY

Reporting to the Assistant Manager – Administration, the Receptionist will be the first point of contact for most clients, endeavour to answer enquiries in an efficient, friendly and professional manner

JOB SPECIFICATIONS

• Provide internal staff with professional administrative support including taking accurate and properly detailed messages, attending to routine correspondence and when required prepare written reports
• Collect and distribute daily correspondence
• Ensure the front office and reception is clean and tidy at all times
• Participate in key result area and key performance indicator review processes to establish areas for improvement
• Maintain a high professional and ethical profile in accordance with industry and company standards.
• maintain an updated internal directory and staff contact numbers
• Perform duties to a high professional and ethical standard
• Create a positive, everlasting impression with the most professional, courteous and expedient manner and to continually strive for superior client service

MINIMUM ENTRY REQUIREMENTS

• Diploma in Customer Service, Front Office Operations, Public Relations or any other related course as a minimum qualification
• At least three (3) years previous experience as a Receptionist

OTHER SKILLS AND ATTRIBUTES

• Strong administration skills
• Ability to communicate at all levels
• Computer literate
• Proactive, punctual and reliable
• Well presented and spoken
• Vibrant nature
• Enjoys dealing with people daily and is tolerant of discourteous people, polite but assertive

PERSONAL ATTRIBUTE/BEHAVIOURAL QUALITIES

• Respectful and honest
• Friendly
• Punctual
• Possess cultural awareness and sensitivity
• Proactive and self-motivated
• Maintain the highest level of confidentiality and integrity