Jobs in Zambia and Zimbabwe

Branch Operations Manager: United Bank for Africa Zambia Ltd

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UBA Zambia Bank Limited is a subsidiary of United Bank for Africa Plc, one of Africa’s leading financial institutions offering universal banking to more than 7 million customers across 750 branches in 19 African countries. With presence in New York, London and Paris and assets in excess of $19bn, UBA is your partner for banking services for Africans and African related businesses globally.

Job Title: Branch Operations Manager

Duties & Responsibilities

  • Ensure effective/efficient implementation of bank-wide policies with respect to branch operations.
  • Supervise activities of operations staff to ensure timely and efficient service delivery to customers.
  • Ensure proper documentation for all transactions and authorize transactions within approval limits.
  • Supervise account opening process and ensure complete documentation and prompt scanning of account mandates as well as tracking/follow-up on deferred documents.
  • Ensure that branch ATMs are functional at all times and faults timeously escalated and resolved.
  • Provide   timely and accurate reports (institutional and regulatory) on Branch Operations in                      prescribed formats and intervals.
  • Ensure maintenance of appropriate confidentiality and security of customer and transactional                 information and safety of bank branch assets.

JOB REQUIREMENTS

  • Full G12 certificate with 5 credits or better including English and Mathematics
  • First degree (credit/ lower second or better) in a business related field
  • Five (5) years cognate experience in banking operations

HOW TO APPLY

Interested candidates meeting above requirements should send CV only to [email protected] by 18th September 2015.

Only successful candidates will be contacted.