Business Development Clerk: Care Cooperative Savings and Credit Society Ltd (CareCoop) x2

EMPLOYMENT OPPORTUNITY

Applications are invited from suitably qualified, experienced, motivated and reliable individuals to join our significantly growing team of professionals for the position of BUSINESS DEVELOPMENT CLERK (2) at Care Cooperative Savings and Credit Society Limited.

Organizational PROFILE

Care Cooperative Savings and Credit Society Limited is a member-driven Savings and Credit Society Organisation (SACCO) registered under the Ministry of Commerce, Trade and Industry. The organization has experienced phenomenal growth in the last few years and now seeks to fill the following positions;

1. BUSINESS DEVELOPMENT CLERK (2)

Main Purpose of Job

The Business Development Clerk shall be responsible for performing various administrative and clerical tasks to support the Business Development Department in the execution of the Department’s key deliverables. Activities performed by the Business Development Clerk shall generally require interactions with clients, one-on-one daily, addressing concerns, processing of customer requests ensuring that they are processed in accordance with CareCoop Policies and standards, in a mutually beneficial manner.

Key Responsibilities

Main duties include; but are not limited to the following:

a) Receive and process customer requests, providing appropriate solutions and alternatives within the time limits stipulated in the Care Cooperative Savings and Credit Society Limited Customer Service manual.
b) Explaining to customers the different types of loans, share offers and savings products available as well as their respective terms and conditions and eligibility.
c) Answering Customer calls with the utmost level of professionalism.
d) Maintain all Customer request files and dully submit them for archiving once processed.
e) Management of designated CareCoop mailboxes, in order to receive and process requests.
f) Creating new members into the system and receiving membership forms once approved and feedback is given to new members of their creation.
g) Registration and submission of loan applications, withdrawals, offsets, savings adjustment, and share purchase forms.

Qualifications and Experience

• Grade 12 School Certificate with a minimum of five (5) ‘O’ Levels (Credit or better)
• Diploma in Banking and Finance/Social Science or equivalent
• Not less than one (1) year of relevant experience in a similar position in an organization of similar size
• A sound knowledge of microfinance, principles, and practices of banking

TO APPLY

Interested and qualified candidates should email their application letters with CVs as a single document in PDF to [email protected]. The closing date for receiving applications shall be 28th February 2020 at 14:00pm. The subject line for the email must be ‘Business Development Clerk’. Applicants must provide daytime contact numbers and three (3), traceable referees.

Only shortlisted-listed candidates will be contacted.

CARE COOPERATIVE SAVINGS AND CREDIT SOCIETY LIMITED IS AN EQUAL OPPORTUNITY EMPLOYER.