Business Hall Customer Care: TopStar Communications Company Limited

Note

You are required to mark the job title and work place in the application email or we’ll neglect it directly.

Work Place

Chipata, Livingstone, Kasama, Mansa, Solwe,Ndola, Mungu, Choma

Responsibility

• Sales of Topstar products
• Activation of smart cards on Stariboss
• Respond to customer inquiries
• Handle and resolve customer’s complaints
• Account for Cash from sales
• Stock taking
• After sales services
• Follow- up on initial contacts
• Performs other duties as required and assigned.

Requirement

• 22 yrs – 35yrs, Great health Condition
• Mass Communication, English Language or Other humanities
• Have knowledge about Topstar products and Services, Customer Service, Phone Etiquette
• Language English and 2 other Zambia Languages
• MS Office with emphasis on MS Excel and MS Word
• Minimum 1 year in Customer service environment
• Minimum Certificate in Marketing or any other related field