Call Centre Agents Wanted: Topstar Communications Company Limited – May 2017

JOB DESCRIPTION

• Respond to customer inquiries
• Handle and resolve customer’s complaints
• Follow-up customers call where necessary
• Complete call logs and complete call reports
• Obtain customers information
• Data entry and maintenance of customer/ potential customer’s database
• Maintain records of telephone interactions.
• Multitasking talk on phone, make notes on the computer, as well as check out details at the same time
• Telemarketing Operations.
• Performs other duties as required and assigned.

QUALIFICATIONS

• Full Grade 12 certificate
• Minimum Diploma in any relevant field
• Should be customer centric
• Good customer communications skills

To apply for this job email your details to [email protected]