Call Centre Agents Wanted: Topstar Communications Company Limited – May 2017


JOB DESCRIPTION

  • Respond to customer inquiries
  • Handle and resolve customer’s complaints
  • Follow-up customers call where necessary
  • Complete call logs and complete call reports
  • Obtain customers information
  • Data entry and maintenance of customer/ potential customer’s database
  • Maintain records of telephone interactions.
  • Multitasking talk on phone, make notes on the computer, as well as check out details at the same time
  • Telemarketing Operations.
  • Performs other duties as required and assigned.

QUALIFICATIONS

  • Full Grade 12 certificate
  • Minimum Diploma in any relevant field
  • Should be customer centric
  • Good customer communications skills

To apply for this job email your details to [email protected]


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