• Company: Catholic Medical Mission Board
• Location: Lusaka, Lusaka Province, Zambia
• State: Lusaka
• Job type: Full-Time
• Job category: Human Resource Management Jobs in Zambia

Vacancy: Human Resource Officer

Location: Lusaka, Zambia

We believe in a world in which every human life is valued, and health and human dignity are shared by all.

We believe that access to quality healthcare is a basic human right. For more than 100 years, we have worked with global partners to deliver locally sustainable, quality healthcare solutions to women, children and their communities. We’re ready to make it 100 more.

We believe change starts with her.

We work tirelessly for women’s and children’s health because they are disproportionately affected by illness and poverty. We know that healthy, educated, and empowered women are better able to raise healthy, educated, and confident children, and that communities depend on their livelihoods. We’re making an impact – learn more.

We believe in people.

We strive to live out our core values of collaboration, love, excellence and respect every day. We provide our employees with a competitive salary and a meaningful benefits package, with opportunities to learn and grow. We especially encourage all persons of diverse backgrounds to apply. Read more from our President & CEO below.

Position Overview

Reporting to the Country Director and working closely with the Senior Management Team, the HR Officer will support CMMB’s mission by providing efficient and effective HR service for the Zambia Country Office. He/She will be responsible for managing the full HR cycle that includes recruitment, new-employee orientation, performance management, employee relations, staff benefits & payroll, HR database management, staff training and development. He/She will ensure that the Country Office HR programs are implemented in compliance with the Zambia Employment Act and CMMB’s organizational
policies and procedures.

Responsibilities

Recruitment

• In consultation with hiring managers, the job holder will manage the recruitment process. This includes: recruiting, sourcing and identifying talent including having proactive discussions with hiring managers about vacant roles.
• Advertise vacant positions, maintain a data bank of received applications. prepare shortlists of candidates, conduct interviews in liaison with hiring managers.
• Prepare employment contracts and facilitate probation evaluation.
• Conduct reference check for successful candidates and provide documented reports.
• Plan and conduct orientation for all new staff.
• Liaise with relevant government agencies and other bodies on employment related issues.
• Ensure new staff submit on time complete pre-employment requirements and forms.
• Develop job descriptions for new positions and update existing ones as necessary.
• Prepare recruitment reports.

Staff benefits & Payroll Management

• Ensure the Country Office compensation and benefits package is regularly updated and understood by all staff.
• Manage staff medical cover and other benefits in line with the HR handbook.
• Liaise with benefits providers for renewal, communication and other staff support.
• Preparing monthly payroll amendment memo and coordinating the monthly payroll with Finance office.
• Support Finance & Administration team during salary payments and ensure pay slips are issued on a monthly basis.
• Oversee the staff welfare activities in CMMB Zambia.

Staff Database Management & Filing

• Maintain an organized filing system and personal files as per the HR handbook for all staff.
• Maintain leave records and updating leave tracker.
• Ensure that staff employment contracts are up to date.
• Prepare regular HR reports.
• Conduct the HR FILE AUDIT checklist on quarterly basis to ensure that personnel files are complete, organized , and secured.

Staff welfare, Disciplinary Actions and Grievances

• Serve as the Country Safety and Security Focal Point ensuring the safety and well-being of CMMB staff and coordinating all health and safety activities.
• Plan annual staff welfare activities.
• Participate in investigation and disciplinary hearings as required.
• Advise managers in dispute and conflict resolution.
• Conduct regular staff orientation and training on CMMB’s HR programs (e.g. employee handbook, benefits & illness prevention, harassment, code of conduct, etc)

Exit management

• Conduct exit interviews, analyze findings and submit recommendation to reduce staff turnover.
• Facilitate exit clearance in liaison with line managers and other departments.
• Liaise with Finance Team to calculate terminal benefits and issue service certificates.

Policy & Procedures:

• Ensure all staff read and understand all policies and procedures, handle any queries regarding the policies.
• Provide interpretation and advise to line managers on labour laws application.

Performance management

• Advise staff and line managers on CMMB’s performance management process and tools.
• Track completion of performance objectives and reviews for all staff and submit regular status update to the Country Director.
• Ensure that all newly hired staff have completed probationary performance reviews.

Qualifications and Experience:

• A bachelor’s degree in HR, Administration, Management or any other relevant field.
• Higher Diploma in Human Resource Management
• Member of the Zambia Institute of Human Resource Management
• At least 5 years’ experience, 2 of which should be in an international NGO.
• Proven knowledge and direct experience in at least two of the following areas; recruitment; compensation and benefits, employee relations and communications, performance management and HR practice.
• Thorough understanding of labour laws
• Ability to coordinate and prioritize conflicting assignments
• High sense of professionalism and confidentiality
• Tact and diplomacy in handling sensitive issues.
• Proficiency in using MS Office packages.
• High level of interpersonal and negotiation skills and ability to work as part of a multicultural team.

Additional requirement: Applicants must be Zambian Nationals.

 

How to Apply

Interested applicants should submit their application together with resume/CV to [email protected] indicating position applied for on the subject line by 22nd December 2017. Include telephone and email contacts of 3 references and your daytime telephone/cellphone contact.

Only shortlisted candidates will be contacted.

To learn more about us, visit our website at www.cmmb.org