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Claims Manager Job Proposal at Meanwood General Insurance Company

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  • Company: Meanwood General Insurance Company
  • Location: Zambia
  • State: Zambia
  • Job type: Full-Time
  • Job category: Accounting Jobs in Zambia

Meanwood General Insurance is a growing general insurance Institution in Zambia. The Company underwrites all classes of business in respect of general insurance and has a good branch network spread across the Country.

CLAIMS MANAGER

The Company is seeking to recruit a talented and experienced Insurance professional to fill the position of Claims Manager to be based in Lusaka – H/Q and reporting to the General Manager. The Claims Manager shall be responsible for handling all classes of insurance underwritten claims.

Key Responsibilities

  • Provide Leadership for the Claims Function of the Company
  • Investigate, evaluate and settle claims, applying technical knowledge to promptly dispose cases.
  • Notify legal counsel on litigation cases and attend court on behalf of the company.
  • Adjust claims to reduce loss ratio.
  • Adjust reserve to be consistent with claims outstanding.
  • Process and pay claims within a specified period.
  • Examine claims investigated by Motor Assessors / Loss Adjusters, further investigating questionable claims to determine whether to authorize payments.
  • Handing over files requiring reinsurance to Reinsurance Manager.
  • Contact or interview Claimants, Doctors, Medical Specialists to get additional information.
  • Contact or interview police officers and verify circumstances from the OB (Occurrence book) at Police stations.
  • Verify if claims submitted match what is covered in policies.
  • Generation of Claims Report.
  • Attend to Customer Complaints.
  • Guidance to branch managers on claim procedure.

Key Qualifications, Qualities & Competencies

  • Hold a minimum of a Bachelor’s Degree and/or ACII/FCII;
  • Be a member of the Insurance Institute of Zambia;
  • Minimum 5 years working experience at Manager level in a General Insurance Company;
  • Possess strong knowledge of the insurance and financial services industry
  • Proven track record of Claims Management;
  • Have a thorough understanding of insurance, strategic management, regulatory compliance and demonstrable commercial acumen.

GENERAL GUIDANCE

  • FEMALE CANDIDATES ARE ENCOURAGED TO APPLY
  • Submit copies of your academic and professional certificates, testimonials, curriculum vitae and telephone contacts of three (3) referees familiar with your qualifications and experience

Method of Application

  • Send your applications and supporting documents EXCLUSIVELY to [email protected] as one document (PDF) by 10th July 2020.
  • Candidates that do not meet the minimum requirements should NOT apply.
  • Only short-listed candidates will be contacted.
  • Meanwood is an equal opportunity employer.