Customer Care Supervisor Job at TopStar Communications Company Limited
Topstar is a Zambian communications company that has come to offer Digital life to all Zambians. As an equal opportunity employer and fast-growing company, we are currently looking for an experienced candidate to fill the vacancy of Customer Care Supervisor.
- Planning and managing activities of the customer service center.
- Marketing and sale of all product
- Able to follow the laid down instructions
- Able to prepare accurate daily reports
- Should have people skill with a good personality
- Ensure good client relationships
- Bachelor/Diploma in Business Administration, Marketing, other related filed.
- 2 Years working experience in Telecommunications Company or profit making organization.
- Must be below 35 years
- Local Residents will be given priority.
- Computer Literacy, Proficient in Excel, and Microsoft Word.
- Ability to adapt to Change
- Able to Coach, Mentor and Evaluate his subordinates
- Excellent communications, writing, and analytical skills.
- Good Problem-solving skills.
- Must have a Positive attitude
- Previously worked in a customer service environment
Kindly state your expected gross salary in your application letter.
Interested candidates should submit their applications electronically consisting of a letter and CV as a single document (PDF or word).
Applications should be saved and sent in the following format:
Job title, and Area _Name_CV note in the email title, or we’ll pass it directly
- e.g. Customer Care Supervisor _Lusaka, _mukuka_Bwalya_CV note.
To apply for this job email your details to [email protected]