Customer Care Supervisor Job at TopStar Communications Company Limited


Topstar is a Zambian communications company that has come to offer Digital life to all Zambians. As an equal opportunity employer and fast-growing company, we are currently looking for an experienced candidate to fill the vacancy of Customer Care Supervisor.

Responsibility

  • Planning and managing activities of the customer service center.
  • Marketing and sale of all product
  • Able to follow the laid down instructions
  • Able to prepare accurate daily reports
  • Should have people skill with a good personality
  • Ensure good client relationships

Requirement

  • Bachelor/Diploma in Business Administration, Marketing,  other related filed.
  • 2 Years working experience in Telecommunications Company or profit making organization.
  • Must  be below 35 years
  • Local Residents will be given priority.
  • Computer Literacy, Proficient in Excel, and Microsoft Word.
  • Ability to adapt to Change
  • Able to Coach, Mentor and Evaluate his subordinates
  • Excellent communications, writing, and analytical skills.
  • Good Problem-solving skills.
  • Must have a Positive attitude
  • Previously worked in a customer service environment

NB:

Kindly state your expected gross salary in your application letter.
Interested candidates should submit their applications electronically consisting of a letter and CV as a single document (PDF or word).

Applications should be saved and sent in the following format:
Job title, and Area _Name_CV note in the email title, or we’ll pass it directly

  • e.g. Customer Care Supervisor _Lusaka, _mukuka_Bwalya_CV note.

To apply for this job email your details to [email protected]


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