Customer Service Advisor Job at Absa Bank – Kitwe
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- Company: Absa Bank
- Location: Zambia
- State: Kitwe
- Job type: Full-Time
- Job Category: Customer Service Jobs in Zambia
Job Description
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
To provide banking support accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Kenya. Please contact Reward for details.
Job Description
Customer service: Deliver customer service at first point of contact | Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorized by a mandated official before finalising the processing | Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management | Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer.
Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
Method of Application
Closing Date: 10 June. 2021