Customer Service Officers: United Bank for Africa Zambia Ltd
UBA Zambia Bank Limited is a subsidiary of United Bank for Africa Plc, one of Africa’s leading financial institutions offering universal banking to more than 7 million customers across 750 branches in 19 African countries. With presence in New York, London and Paris and assets in excess of $19bn, UBA is your partner for banking services for Africans and African related businesses globally.
Job Title: Customer Service Officers
Duties & Responsibilities
- Ensure proper management of the customer service desk.
- Handle all enquiries and relate directly with customers.
- Assists to cross sell bank’s products and services.
- Timely account opening and issuance of welcome pack to customers
- Ensure that banking hall is clean at all times and well stocked
JOB REQUIREMENTS
- Full G12 certificate with 5 credits or better including English and Mathematics
- Diploma from a recognized institution.
- 3 years experience in a similar role
HOW TO APPLY
Interested candidates meeting above requirements should send CV only to [email protected] by 18th September 2015.