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• Company: Texila American University
• Location: Zambia
• State: Zambia
• Job type: Full-Time
• Job category: Administrative/Secretarial Jobs in Zambia

Job Description

Texila American University is a world Class Affordable Educational Provider. We are a forward-looking, modern university with a proud tradition as a provider of high-quality education and a focus on applied research.

The University seeks to recruit a suitably qualified individual for the position of Document Officer.

Responsibilities;

The tasks of the Documentation Officer will include but are not limited to:

• Manage the University student database systems, and to be responsible for the development of effective administration and reporting of student information
• Oversee the annual production of statement of marks
• Develop a broad awareness of the external and internal regulatory framework including the Student Regulations and Procedures, and a detailed understanding of areas pertinent to the post holder’s responsibilities
• Develop an understanding of all other areas of the Academic Registry and to work collaboratively with other members of the team in the delivery of an integrated service
• Ensure accuracy and attention to detail at all times and to ensure the confidentiality and security of all personal and sensitive information in line with the Universities Data Protection policy within courses and Registry
• Assist in the day-to-day management of the Documentation’s Office activities (e.g., supervising staff, record maintenance, student data maintenance, registration).
• Be available as a resource to staff in regards to the academic record processes, satisfactory academic progress concerns, end-of-term processing, registration processes and procedures, and requests for information.
• Interact with departments and faculty to be proactive in identifying and resolving problems, implement and document new procedures, and ensure consistency with university objectives and business practices in day-to-day processing.
• Enforce established policies and SOP procedures and make recommendations for policy changes.
• Provide training and cross training to selected staff to create a knowledgeable, flexible, and effective workforce.
• Develop and present staff training workshops to maintain communication, update knowledge and skills in order to support staff members, and ensure quality service to formal student requirements.
• Proof office publications i.e., withdrawal deadlines and correspondence to ensure accuracy of information disseminated to students and staff.
• May participate in Transfer Information System.
• Contribute to the evaluation and process improvement of office-wide policies and procedures. Strive to improve staff productivity and document processing time.
• Assist in planning, organizing, staffing, and implementing registration and records management at all campus locations.
• Maintain regular contact with the enrollment department to assure continuous communication of registration and records functions.
• Work with technical staff designing automated methods for creating and accreditation, registration and miscellaneous reports and surveys.
• Operate data capture technology to import digitized documents into document management system.
• To perform any other lawful duties assigned.

Educational Qualification;

• Bachelors Degree in Information Science (Library Management) or equivalent.

Professional Experience;

• 3 – 4 years minimum.

Method of Application

Suitably qualified candidates to send their Curriculum Vitae to [email protected] on or before 26-October-2021.