Executive Assistant Job: Zambia National Commercial Bank Plc (Zanaco)

Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Finance Division under the Finance Department at Head Office.

• Provide complete administrative executive support and professional business skills to anticipate the CFO’s needs and successfully support daily business actions
• Tracking of Financial statistics and pulling together graphs and reports with this data
• Assist the CFO with any additional reporting requirements, creation of spreadsheets and tracking data from various team members across the Bank
• Liaison between CFO, staff and other stakeholders
• Extensive and multifaceted Outlook calendar management; including providing details of appointments for the CFO
• Maintenance and thorough knowledge of departmental files and filing systems
• Developing and maintaining key business relationships with internal and external stakeholders, written correspondence and in meetings
• Obtain and prepare meeting agenda and materials for CFO’s review prior to meetings
• Receive and screen phone calls, messages, and emails – providing appropriate information and resolving conflicts
• Serve as liaison with various staff members to ensure appropriate follow-up with assignments, projects and critical issues
• Discretely manage confidential and non-routine information, on any sensitive matters
• Planning and implementation of certain department-wide events
• Additional assistance to units under the Finance Department/Division as needed
• Any other duties and tasks as may be assigned by management.

• External: All Stakeholders
• Internal: All Divisions

• Grade 12 Credit or above mandatory in Mathematics and English and any other three subjects
• Degree in Business or any related field
• At least five (5) years’ experience of executive level support
• Proven advanced Microsoft Word, Excel, PowerPoint, and Outlook skills
• Proven ability to work collaboratively as part of a team in a deadline driven environment
• Proven ability to support and manage high level management

• Excellent Verbal and Written communication skills
• Exceptional interpersonal skills
• Must be organized, self-directed, dependable, flexible
• Ability to work in a fast-paced, professional work environment
• Self-starter with ability to adapt to new concepts and exhibits resourcefulness/initiative in problem-solving
• Ability to work under pressure
• Ability to interact with staff and other stakeholders
• Attention to detail

• Team work