Fast Food Outlet Shift Supervisor: Multiple Keyz Distributors X 2

Multiple Keyz Distribution is looking for a skilled Fast Food Outlet Shift Supervisor to help create an awesome customer experience and keep things in good order. On a daily basis, they will supervise employees during the shift and make sure that they complete their tasks and are motivated to work effectively. The Shift Supervisor will be reporting directly to the Outlet Manager.

Responsibilities

• Manage daily schedules, employee shifts, and time-off requests
• Assign duties to employees and oversee their progress
• Ensure that daily sales/production goals are met
• Count cash at the end of the shift and manage bank deposits
• Train and integrate new workers at the request of the outlet manager
• Provide guidance and feedback to employees when needed
• Ensure food industry rules and regulations are followed
• Handle customer and employee complaints in the absence of the outlet manager
• Resolve conflicts between employees
• Transfer products and other objects to and from the work site on occasion

Requirements

• 3 years of experience as a Shift Supervisor at a fast food outlet or a similar role
• Full understanding of industry safety standards
• Comprehensive knowledge of basic software, such as Word and Excel
• The ability to meet the physical demands of the job, such as standing up for long hours and lifting heavy loads occasionally
• Working well within a team
• Ability to multitask
• Leadership and conflict-management skills
• Grade 12 certificate
• Experience in the hospitality and catering industry
• A diploma in a related field