• Company: First Aid Africa Limited
• Location: Lusaka, Lusaka Province, Zambia
• State: Lusaka
• Job type: Full-Time
• Job category: Sales/Marketing Jobs in Zambia

Reporting to: Project Manager

About the Organisation:

First Aid Africa limited (FAA) is a social enterprise currently established in Kenya, Malawi, Tanzania, Uganda, and Zambia.

We provide quality-driven professional first aid training to corporate organizations and communities across the continent. FAA has, in total, trained over 40,000 first aiders in East and Southern Africa over the last decade.

We deliver direct training to approximately 5000-8000 people each year; as well as providing learning resources and training materials for a variety of organizations. We also mentor new first aid trainers – ensuring the next generation of instructors can lead the way for years to come.

About the role:

FAA seeks to recruit a First Aid Trainer to join our team in Zambia. The candidate will undergo first aid training in line with our trainer development program. This will present the candidate with an opportunity to interact with organizations, both local and international, as well as participate in life-changing community work. The successful candidate will be required to:

• To deliver first aid training courses and conduct assessments to a consistent and fair standard in accordance with FAA requirements to a diverse audience from various backgrounds and disciplines.
• To maintain current competence and continuous personal development by participating in all scheduled Trainer capacity building activities.
• To promote FAA products and services, as appropriate.
• Accurate completion and prompt submission of all relevant course documentation.
• To arrive in good time, to prepare the training room and greet students.
• To liaise, on arrival, with client company contacts to ensure the smooth running of the course.
• To maintain a high standard of training and delivery equipment.  Report any faults or damage to equipment through the required processes when they occur.
• To conduct an evaluation of the course and submit appropriate documentation in time.
• To ensure that all equipment used, is cleaned and stored in accordance with procedures.
• This role has a potential for travel outside Lusaka Province.

Additional Duties:

From time-to-time, when the Trainer is not scheduled for training sessions, He/ She will also be expected to perform marketing and sales tasks which include identifying business opportunities by identifying prospects and evaluating their position; researching and analyzing sales options. The role will support the leadership team by developing strategies, coordinating project activities, and participating in research efforts that directly impact marketing and sales.

Specific Responsibilities:

• Collaborating with the project manager, clients, and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with the sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Follow up customer queries and/or complaints quickly and thoroughly and keep customers informed throughout.
• Providing administrative support for marketing and sales tasks.
• Preparing, formatting and editing a range of marketing and sales documents.
• Understanding company product and brand.
• Understand and manage customer expectations.
• Recognise and respond to opportunities to proactively meet customer needs.
• Seek and use customer feedback to enhance services and delivery mechanisms
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.

Position Requirements:

• Bachelor’s degree in marketing or related field.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Competency in Microsoft applications including Word, Excel, PowerPoint, and Outlook.
• Knowledge of marketing computer software and online applications (CRM tools, Online Analytics, Google Adwords etc.) is an added advantage.
• Good organization skills.
• At least 3 years working in a similar position.
• Digital marketing experience is an added advantage.
• The holder of valid drivers’ license.

How to Apply

Submit Cover letter and CV with three (3) traceable references to [email protected]

Deadline: 10th September 2018

Start date: 17th September 2018

Note. Applications received after the deadline will not be read.