Jobs in Zambia and Zimbabwe

First National Bank Zambia: Relationship Manager

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First National Bank Zambia Limited is a licensed Commercial Bank. The Bank has exciting career opportunities for professionals desiring to build a reward banking career with a growing bank.

Position: Relationship Manager – Agribusiness (1 position; Choma)

Job Purpose

To Obtain sustainable asset, ability and profitability growth by cross selling to existing customers and by acquiring new relationships across the Agribusiness segment, Devise strategies around customer retention, service delivery and healthy credit management

Responsibilities:

  • Acquire new client relationships in the Agribusiness.
  • Devise attraction and retention strategies surrounding target market.
  • Developing relationships with a wide range of product specialists within the Group to ensure that transactional related issues are directed through the appropriate area for resolution.
  • Engage with the customers in a professional way as sped fled in the service standards Deal with customer complaints and ensure that it is resolved to the satisfaction of the customer.
  • Provide customers with solutions and alternatives to satisfy their needs and wants.
  • Provide the customers with all information required to make an informed decision.
  • Help the customers understand how best to use the bought solutions.
  • Attend Agriculture events.
  • Developing in depth knowledge of the Agricultural Sector and various legislative requirements of the entities operating with the portfolio
  • Execute activities within risk and compliance requirements
  • Ensure the Banks &and values ace upheld and practiced by all.
  • Execute activities within risk and compliance requirements

Qualifications and requirements

  • Minimum Grade 12 Certificate with 5 credits and passes in English and Mathematics
  • A recognized degree in a relevant field
  • Minimum 5 years’ experience in general banking in the commercial segment of a Bank
  • Minimum 3 years’ experience in credit deal structuring

Interested candidates are invited to submit applications together with a comphensive CV and copies of qualifications to the address below;

Head – Human Resources
First National Bank Zambia
PO Box 36187
Lusaka
Zambia

Closing date is on 15th April, 2015