Jobs in Zambia and Zimbabwe

Food and Beverage Service Supervisor job in Zambia

by ·


ϖ is a fast growing organization in the Hospitality industry within Zambia and across the Southern Region of Africa. We are looking for motivated and hard working professionals who want to join Mika Group of Hotels. The Group urgently seeks the services of;

Food and Beverage Service Supervisor

Report to: Food and Beverage Manager

Job summary

  • Supervise each meal period to meet agreed standards of service while maintaining standards
  • Make suggestions to develop service standards to meet the changing needs of the organization and its customers
  • Supervise each meal period to meet agreed standards of service while maintaining standards
  • Organize and direct each meal period so that staff are assigned according to the needs of the level of service
  • Monitor the appearance of staff, ensure they are correctly uniformed and meet approved standards of appearance
  • Check stocks of crockery, cutlery etc as directed to ensure service level requirements
  • Lay tables, plan table assignment
  • Analysing bills correctly
  • Checking of overhead costs to ensure that all departments are aware of costs, particularly when there have been deviations from the acceptable norm
  • To ensure that all information is passed freely to Heads of Department so they can take appropriate action in the event of adverse results
  • To ensure a smooth working relationship with other departments, avoiding antagonism in sensitive areas
  • To ensure that the prices entered in programmed or computerised cash registers are correct and updated when necessary
  • To ensure that menus are valued with cost regularly.
  • To carry out regular training/coaching sessions to ensure that staff are performing their duties correctly
  • Carrying out regular performance appraisals, identifying areas for development and training needs and ensuring that this training is effective

Candidates meeting the above qualifications should send their applications together with their curriculum vitae via email to: [email protected] or they can be physically submitted to;

The Human Resources and Administration Manager
Mika Lodge
P.O Box 38836
Jesmondine
Lusaka

Closing date: 16th October, 2015