G4S Job Vacancies in Zambia: General Manager Electronic Systems and Solutions

Job Introduction:

The General Manager: Electronic Systems and Solutions will manage the technical function for G4S Zambia and provide a comprehensive service to customers, which will involve the installation, maintenance, and upgrading of systems technology solutions

Role Responsibility:

• Develop, implement and manage the G4S security technology strategy/ policy and projects

• Strategy determines current and future security technology requirement to achieve corporate objectives
• Strategy/policy is benchmarked against best practices in industry
• Strategy/policy identifies environmental specifics to G4S
• Key projects are identified
• Security Technology budget is planned and submitted with strategy
• Strategy and budget is approved by directors
• Strategy is clearly and effectively communicated to all relevant stakeholder

• Manage outsourced partners

• Maintain support service agreements
• SLA exist with all security technology providers
• New upgrades/releases of applications process is functional
• Process to perform needs analysis (cost-benefit analysis) for new requests exists

• Manage development activities

• Ensure that new development activities (program applications) support security technology strategy
• Establish new support agreements for applications implemented
• Project management process to manage application system development/maintenance projects
• Release management and change control processes exist and are functional

• Manage operational facilities

• Manage the provision of security technology services including CCTV, access control, alarms, etc.
• Maintain and manage the implementation of security technology principles and guidelines
• A functional disaster recovery and business continuity plan exists

• Manage the budget/expenses for the Technical Department

• Check, analyze and explain major variances to budget on a monthly basis

• Ensure that expense mandates follow audit procedures
• Prepare annual security technology (hardware/software) budget

• Staff management and development

• All team members have clearly defined job profile s aligned to manager profile
• Regular goal review completed to assess achievement of results
• Support, coaching and mentoring is continuously provided to ensure that objectives are met
• Completed development plans for each employee
• Employment equity plan targets measured
• Appropriate allocation of resources to meet operational demands
• Ensure that events/activities taking place in the team are effectively communicated within the team and to other teams requiring the information.
• Ensure adequate succession plan to meet ongoing and anticipated business requirements

The Ideal Candidate:

Knowledge

• Knowledge of security technology trends and best practices
• Knowledge of service level agreements
• Knowledge of security hardware and software installation requirements (alarms, CCTV, access control)

Skills

• Project Management
• Negotiation
• Innovation

Attributes

• Working with complexity
• Awareness of the market environment
• Acting professionally
• Driving change
• Delivering strategy
• Leading people
• Delivering performance
• Customer thinking
• Good at follow-ups and meeting deadlines.

Minimum qualification & experience

• Relevant IT degree
• 5+ years experience in an IT/security technology role
• Driver’s license
• Working knowledge of alarms, CCTV, access control