Human Resource Advisor – Learning & Development: Mary’s Meals

The purpose of this role is to support the Head of Human Resources & People Development in driving the organization’s L&D strategy across Mary’s Meals as it strives to become a learning organization.  You will be responsible for identifying gaps in employee knowledge and training needs and using this information to source and coordinate relevant training courses and monitor the employee’s progression throughout in order to build the capability of Mary’s Meals Zambia.

Learning and Development

• Support the Head of Human Resources and People Development and the Head of L&D to operationalize the Mary’s Meals L&D strategy.
• Support the Head of Human Resources and People Development to identify training and development needs within the organization through job analysis, PDR’s and regular consultation with the line managers.
• Research and design training programs, including sourcing relevant materials and/or external providers as necessary.
• In conjunction with the Head of Human Resources & People Development and the Head of L&D – implement training and development solutions designed to drive high performance.
• Work with the Head of Human Resources and People Development to ensure all local L&D policies, procedures, and processes are up to date.
• Organize and coordinate both in-house and offsite staff training and development programs to meet identified development needs.

Talent Management

• Work in conjunction with the Head of Human Resources & People Development and the Head of L&D to ensure seamless delivery of L&D.
• Work closely with the Head of Human Resources & People Development and HR Advisor (Operations) to enhance the pipeline of future talent.
• Help employees make the most of learning opportunities from the PDR process.
• Assist and coach line managers in solving specific training problems for staff up to the supervisory level in partnership with the HR Advisor (Operations).
• Support the HR Advisor (Operations) to ensure a fit for purpose induction program.

Training Administration

• Manage the annual training calendar.
• In conjunction with the Head of Human Resources and People Development, deliver a high-quality learning and development service within the agreed budget.
• Liaise with outsourced training providers to manage the delivery of training courses.
• Provide administration support around attendance at training courses.
• Effectively manage the central booking and facilities arrangements of all learning.
• Coordinate the production of training materials for in-house courses.
• Maintain training attendance records and staff feedback for all MMZ  training.
• Manage the MMZ page for the Learning Management System (LMS), to ensure relevant and up-to-date content has been added and is maintained.

Evaluation, Monitoring, and Reporting

• Ensure all training courses are evaluated using agreed measures.
• Utilize information from the evaluation process to identify areas for improvement.
• Monitoring training programmes and advising management on the relevancy.
• Develop and monitor service level agreements with external and internal training resources.
• Provide reports on key L&D metrics to the Head of L&D & Head HR & People Development, according to agreed schedules.

Other

• Undertake project work as directed by the Head of L&D.
• Keep up to date in the latest learning and development trends.