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• Company: Mary’s Meals Zambia
• Location: Zambia
• State: Chipata
• Job type: Full-Time
• Job Category: Human Resource Management Jobs in Zambia

Mary’s Meals Zambia

Mary’s Meals is a fast-growing international charity, currently providing a daily meal to almost two million hungry and impoverished children across four continents in their place of education. Mary’s Meals Zambia delivers school feeding to children in the Eastern Province of Zambia. This role is based in Chipata, Eastern Province, and is part of the Mary’s Meals Zambia People Team. This position will support the Head of Human Resource and People Development.

We are looking for an exceptional candidate who has significant human resource generalist experience but who can operate at all levels to get the job done.

The Human Resource Advisor (Operations) is responsible for the provision of high-quality HR Operations service, overseeing HR administration of hiring, retention, staff development, termination, personnel records, legal compliance, compensation, benefits, and long-term staffing strategies. This position reports to the Head of HR & People Development.

The key elements of the position include among others:

Development of HR Strategies, Policies, Systems, and Plans

• Support the Head of HR and People Development to design, operate, coordinate and monitor operational systems for managing necessary human resource functions to implement the approved policies.
• Review and develop HR policies and revise as necessary.
• Identify labor-related legal requirements and government reporting regulations affecting the organization.
• Update the position descriptions in the organization according to the need in consultation with the respective line managers.
• Maintain employee database.
• Developing HR Budgets and monitoring the spending.

Planning and staffing for human resource needs

• Supporting the Head of HR & People Development in developing workforce plans.
• Develop and maintain human resource information system and utilize and feed information for major human resource decisions in the organization.
• Establish standard recruiting and placement practices and procedures as suggested and directed by the Head of Human Resource & People Development.
• Ensure an appropriate level of human resourcing to meet the existing and anticipated staffing needs.
• Coordinating the recruitment and selection processes and onboarding/induction for new staff.

Management and development of staff performance and Capacity Assessments

• Review, develop and implement effective employee performance management system and coach the line managers/supervisors and provide advice and support for performance management issues and assist them in implementing the Performance Development Reviews (PDR)
• Coordinate HR activities throughout MMZ across the department lines.
• Participate in Capacity assessment exercises.

Develop effective Employee Relations issues

• Support the review of salary structure, pay policies, employee benefit programs, and medical insurance
• Support the development of the compensation and benefits policy and practices to ensure that staff is rewarded in line with both general market practice and individual performance levels.
• Determine and recommend employee relations practices necessary to establish positive employee-employee relationships and employee-employer relationships.
• To ensure that MMM and the employee’s interests are protected, and the policies/ practices of the organization are legally compliant.
• Provide support for disciplinary actions as per the HR policy guidelines and tracking and managing the investigations and grievance matters in conjunction with the Head of Human Resources and People Development.
• Review employee appeals through complaint procedure.

Human Resource Operations

• Input to the development of and implement HR procedures and policies that meet national employment standards and legislation and align with Mary’s Meals global standards which all staff are fully aware of.
• Monitor and evaluate absence levels, recommend solutions to resolve absence issues.
• Manage staff payroll for authorization by the Country Director and ensure returns for all statutory deductions are filed and paid for.
• Coordinating with Health Insurance providers to track use of the health insurance.
• Managing the Pension Fund and ensuring that all insurance claims for work related injuries and losses are filed and followed through.
• Support the expatriate staff to facilitate the processing of applications for Visas, Residence and Temporary Employment permits.

Oversee staff wellbeing and engagement

• Provide counseling support to staff when requested.
• Develop, carryout staff engagement surveys and ensure staff participation. Analysis on engagement levels and propose resulting actions

Exit management

• Carry out staff exit meetings with separating staff and periodically analyze staff exit related information to guide retention initiatives and recommend initiatives
• Manage employee exit processes (clearance, handover etc) and ensure that the exit process is compliant with applicable labour laws and MMZ policies.

Reporting and accountability

• Prepare and submit departmental reports and other briefs as and when required.
• Proactively work with the HR team to address HR issues and ensure the HR activity plan/ mandates are achieved to the required standard.
• HR data collections, evaluations and communicating HR metrics.

Meetings/Networking

• Participate and conduct meetings with relevant Human Resource Management organizations.
• Provide regular updates on HR activities and plans at regular meetings with management staff.

Qualifications, skills and experience:

Relevant degree in the Social Sciences, Member of the ZIHRM, At least 3 years’ experience working within a similar HR Advisory role, Demonstrates up to date knowledge of Zambian employment law and best practice, Exceptional communication and relationship building skills, Human Resources experience in a managerial position, preferably in a not for profit and/or a global organisation. A creative and innovative thinker.

Demonstrated a strategic approach to HR with the ability and willingness to also execute the tactical elements of the job.

a global organization

Strong non-profit background either professionally or via personal non-profit volunteering efforts.

 

Method of Application

Interested candidates who meet our minimum requirements may apply through email at [email protected]

Closing Date: 19th February 2021.