Information Technology (IT) Assistant Officer: Care Cooperative Savings and Credit Society Ltd (CareCoop)

EMPLOYMENT OPPORTUNITY

Applications are invited from suitably qualified, experienced, motivated and reliable individuals to join our significantly growing team of professionals for the position of Information Technology (IT) Assistant Officer at Care Cooperative Savings and Credit Society Limited.

Organizational PROFILE

Care Cooperative Savings and Credit Society Limited is a member-driven Savings and Credit Society Organisation (SACCO) registered under the Ministry of Commerce, Trade and Industry. The organization has experienced phenomenal growth in the last few years and now seeks to fill the following position;

1. IT ASSISTANT OFFICER

Main Purpose of Job

The IT Assistant Officer will be responsible for the coding, design, and layout of the CareCoop website according to the company’s requirements. The IT Assistant Officer will generally assist with the maintenance and upkeep of the website. The IT Assistant Officer will also be responsible for attending to member queries via the website’s live chat, email, phone call or in-person and any other operational duties assigned.

Key Responsibilities

Main duties include but are not limited to the following:

a) Assist with Maintaining of CareCoop website backups, updates and maintaining constant internal communication to develop and deploy their content and ensuring there is a clear establishment of what can be created within what timeframe.
b) Assist with general support to staff with software installations, hardware maintenance, network support and Help desk.
c) Assist with responding to customer queries on website live chat and email in liaison with CareCoop staff and send a communique to members via bulk SMS and Emails.
d) Assist with setting up new users and managing backups, security and passwords on Server and on Email Platform.
e) Assist IT Officer in Hardware and Software configurations, setting up peripherals such as printers, video conferencing and any other as maybe assigned.
f) Assist with operational duties of posting Savings, Loans repayments and Employees Savings through CSV.
g) Assist with sending bulk statements to Care Cooperative Savings and Credit Society Limited members
h) Assist in tracking Inventory, and evaluating new technologies.

Qualifications and Experience

• Grade 12 School Certificate with a minimum of five (5) ‘O’ Levels (Credit or better)
• Diploma in Computer Science or equivalent
• Relevant IT Certification
• Not less than one (1) year of relevant IT experience at a similar level in an organization of similar size
• Must be a member of a relevant professional body

TO APPLY

Interested and qualified candidates should email their application letters with CVs as a single document in PDF to [email protected]. The closing date for receiving applications shall be 28th February 2020 at 14:00pm. The subject line for the email must be ‘IT Assistant Officer’. Applicants must provide daytime contact numbers and three (3), traceable referees.

Only shortlisted candidates will be contacted.

CARE COOPERATIVE SAVINGS AND CREDIT SOCIETY LIMITED IS AN EQUAL OPPORTUNITY EMPLOYER.