Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Operations Division under the Information Technology (IT) Department at Head Office.
Responsibilities
- To serve as a strategic interface with assigned business units or functional areas by linking IT to the business
- Supporting the IT unit by acting as the primary point of contact to business, Line Executive and Managers in promoting the services and capabilities of the IT function in order to drive organisational outcomes that ultimately enable the achievement of business objectives
- Under the supervision of Head – IT, the following are among the job’s key responsibilities
- To act as primary point of contact with designated client base on the IT agenda – influencing Managers by building and sustaining credibility and strong working relationships, challenging views when necessary and becoming an active member of clients Management team
- To engage with the business units to understand their Departmental goals and objectives so as to provide effective IT support in achievement of those goals
- To gather and analyse relevant Departmental information and develop recommendations on IT solutions and actions that are presented to the business in the required timelines
- To provide proactive expert advice and equip key clients with appropriate IT tools and knowledge to effectively manage their business in line with approved budgets or performance targets
- To proactively gain client feedback on the IT Department’s service delivery so as to develop innovative ways of improving IT support to the departments
- To recommend or link business and support units to appropriate IT resources based on requirements and requests presented to the Business Partner
- To work in partnership with the business to provide specialist coaching, support and influence that enable key clients to effectively deliver their business plans
- To advise the assigned departments on best practice in IT related aspects
- Any other responsibilities assigned by management
Qualifications
- Five Credits Grade 12 Certificate including Mathematics and English
- University Degree in Computer Science
- Three years working experience in IT
Proficiency in MS Office - Excellent communication skills (verbal and written)
- Excellent Presentation skills
- Ability to analyse and research information
- Ability to explain complex information clearly and simply
How to apply
All applications must have an application or cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email to:
The Chief Human Resource & Training Officer
Human Resources And Training Division
Zamabia National Commercial Bank Plc,
Head Office,
PO Box 33611,
Lusaka.