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• Company: Spring Television Limited
• Location: Zambia
• State: Zambia
• Job type: Full-Time
• Job Category: IT/Telecom Jobs in Zambia

POSITION PURPOSE: The IT Officer is responsible for providing service desk support to users; and making recommendations for improvement of IT services as required. The nature of this work requires an individual who is service-oriented, organized, and who can interact with diverse end-users and technical staff, prioritize tasks, and resolve technical issues.

SPECIFIC RESPONSIBILITIES INCLUDE:

• Analyze and organize the IT requirements of the company accordingly
• Evaluating the needs of the company and choosing the most suitable software, hardware and other IT requirements such as networking
• Managing junior employees in the IT department of the company
• Provide troubleshooting solutions
• Manage the relationship with the internet service provider and ensure high-quality internet connectivity
• Prepare, document, and communicate system status reports
• Maintain inventory and assets of office IT hardware and software
• Ensure that all IT requirements of a company are fulfilled
• Ensure the smooth functioning of all IT infrastructure such as servers and network connections, besides hardware and software
• Ensuring security of the physical and virtual components of Information Technology such as security of the server rooms and installing virus protections and firewalls
• Organizing data, storing them securely and creating backups
• Monitor budget of the IT department

KEY SKILLS & REQUIREMENTS

• Sound technical knowledge about IT, security of systems and latest developments in the field
• Excellent management, organization and time management skills
• Strong communication skills
• Excellent observation and analytical skills
• Strong problem-solving skills
• Strong accounting and mathematical abilities
• Knowledge in transmission and broadcasting is an added advantage

QUALIFICATIONS AND EDUCATION

• Advanced qualifications in Information Technology, Computer science or related field

Method of Application

To apply for this job email your details to [email protected]