Location: Harare
Duties and responsibilities
Identify, research, and resolve technical problems; Respond to telephone calls, instant messages, email and personnel requests for technical support; Document, track, and monitor all problems to ensure a timely resolution; Support, monitor, test, and troubleshoot hardware and software problems pertaining to LAN; Recommend and schedule repairs, via vendors or hands on; Install and configure workstations based on company needs and requirements; Provide end users support for all LAN- based applications; Perform manual/automatic backup’s as needed; Perform other duties or special projects as requested related to area of responsibility; Documentation of existing systems
Education & experience
Studying towards an IT or related degree; General knowledge of Microsoft Office Suite 2000, 2003, 2007; Knowledge of LANs WAN; Must have a strong work ethic, organization skills
To apply
Detailed CV’s clearly highlighting the position applied for should be sent to: [email protected]
Please note that only short listed candidates will be contacted.