Investrust Bank Plc Now Recruiting: Manager – Technical Operations Support – July 2017
Investrust Bank Plc, a growing indigenous commercial bank listed on the Lusaka Stock Exchange, is looking for qualified, self-motivated, hard-working and enthusiastic individuals to fill the following positions that have fallen vacant.
Job Title: Manager – Technical Operations Support
Location: Head Office
Reporting to: Head ICT
Job Purpose:
To ensure the Banks infrastructure and security systems are up and running to support the day to day operations of the bank. In addition to managing the implementation of ICT projects and the operations of
the ICT Helpdesk.
Duties and Responsibilities
- Plan, design, and install the banks’ infrastructure and IT security systems in accordance with best practices
- Ensure the Bank’s infrastructure and security systems are operational at all times and that all IT faults/ incidents are resolved within the agreed SLAS
- Create and maintain infrastructure, IT service delivery and IT security standards, policies, and procedures
- Coordinate all ICT projects (in liaison with other project managers)
- Manage and maintain the disaster recovery site in line with best practice and ensuring that
- Disaster Recovery Plans are tested and DRP document updated
- Manage vendor relationships and ensure timely/effective provision of t&’hnical support
Qualifications and Experience
- Degree in Computer Science/ Computer Engineering/ Information Technology/ Information Systems
- At least 7 years post qualifying experience in the ICT field of which 3 years must be at management level.
Knowledge, Skills, and Abilities
- In depth knowledge of server operating systems especially Windows platform, Microsoft Exchange Server, Firewalls, Anti-virus and LAN/ W AN technologies
- Experience in ICT Service delivery and project management will be an added advantage
- Strong analytical skills coupled with the ability to think logically
Applications together with certified copies of certificates and CVs along with details of 3 references who can be reached/contacted easily should reach the under listed address not later than July 19th, 2017, Only shortlisted candidates will be contacted.
Full details of the role profiles are accessible on the Investrust Bank PLC website: www.investrustbank.co.zm
Head – Human Resource & Administration
Investrust Bank Plc
P.O. Box 32344
Lusaka
Email: [email protected]