Liquor General Assistant Job Vacancy at Jumbo Wholesale Zambia
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- Company: Jumbo Wholesale Zambia
- Location: Zambia
- State: Lusaka
- Job type: Full-Time
- Job category: Administrative/Secretarial Jobs in Zambia
Jumbo Wholesale is a low cost, a no-frills wholesale business providing General Merchandise, Cosmetics & Food products in bulk to a range of independent traders & commercial users in Southern Africa.
Jumbo – The Giant of Africa offers you a wider range, great deals, improved services and a better shopping experience. We believe in cultivating relationships, teamwork, excellent customer service, simplicity, innovation and keeping our promises.
We seek to fill the role of Liquor General Assistant.
Job specifications/responsibilities will include the following:
- Speedy response to cashiers call for assistance
- Speedy response to customer requests for assistance.
- Ensure that accurate product codes are given to the cashier in a quick and efficient manner.
- Ensure that customer needs are met timeously and accurately
- Effective communication with all stakeholders to ensure customer satisfaction
- Approach customers in the store to establish if they need assistance
- Thorough knowledge of products in the store
- Deal with customer queries and escalate queries to the relevant manager where appropriate
- Work quickly and accurately to satisfy the customer’s request
- Ensure a neat and tidy work space at all times
- Follow all ad hoc requests from your supervisor including but not limited to picking up litter, cleaning the floor, clean counters etc.
- Minimise shrinkage and breakages
- Demonstrate consistent application of internal policies and procedures
- Escalate identified problems to relevant manager
- Report suspicious occurrences or people to management and security personnel
- Handle stock carefully
- Adhere to all safety regulations at all times
- Report any unsafe conditions and practices to management immediately
Requirements:
- 2-3 years related experience as General Assistant in similar Role/Capacity (Retail).
- Full Grade 12 Certificate
- Quality & Service orientated
- Excellent Communication Skills
- Must Be Computer Literate
- Must have attention to detail and work well under pressure
Submit your CV and Application to [email protected]
Closing Date: 28th August 2020