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• Company: Wi-Pay Finance Limited
• Location: Zambia
• State: Copperbelt
• Job type: Full-Time
• Job category: Accounting Jobs in Zambia

LOANS OFFICER

Job brief

We are looking for a Loan Officer to evaluate, authorize approval or deny loan applications for people or for business. You will act as a liaison between customers and our financial institution and you will help qualified applicants acquire loans in a timely manner.

Responsibilities

• Evaluate credit worthiness by processing loan applications and documentation within specified limits
• Interview applicants to determine financial eligibility and feasibility of granting loans
• Determine all applicable ratios and metrics and set up debt payment plans
• Communicate with clients either to request or to provide information
• Justify decisions (approvals/rejections) and report on them
• Complete loan contracts and counsel clients on policies and restrictions
• Update job knowledge on types of loans and other financial services
• Maintain and update account records
• Assess customer needs, explore all options and introduce different types of loans
• Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
• Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the underwriting process
• Operate in compliance with laws and regulations and adhere to lending compliance guidelines

Requirements

• Proven working experience as a Loan Officer
• Familiarity with computers and banking applications/software
• Solid understanding of direct/indirect lending products and practices
• Excellent communication and interpersonal skills
• Customer satisfaction orientation and sales competencies
• Ability to work in a goal-oriented environment
• Minimum qualification: Diploma in Accounting and/or other Business related fields

 

Method of Application

Applications, consisting of your cover letter and CV only in a single document, should be sent to [email protected]. Please indicate the job title in the subject line of your e-mail and use your full name and the job title you are applying for as the filename of your attachment.

Copies of certificates need not be attached.