Jobs in Zambia and Zimbabwe

Mika Group of Hotels Jobs

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Mika Group of Hotels is a fast growing organization in the Hospitality industry within Zambia and across the Southern Region of Africa. We are looking for motivated and hard working professionals who want to join Mika Group of Hotels. The Group urgently seeks the services of;

Banquet – Sales Coordinator
Report to: Food and Beverage Manager

Job summary

  • Developing and Maintaining Customer Relationships
  • Preparing, monitoring and managing weekly sales analysis reports
  • Coordinating and responding to all requests of internal meetings
  • Maintaining an efficient work environment
  • Promoting the facilities of the organization to fresh and existing clients through a proactive approach
  • Preparing weekly, monthly and daily sales analysis reports
  • To ensure that the food and liquor costs are maintained at their agreed levels and that the correct profit margins are achieved.
  • To ensure a prompt, courteous response and follow up to all enquiries.
  • To ensure that bands, discos, or entertainments have been booked as directed.
  • To ensure that duty rosters are compiled, making certain that adequate numbers of experienced permanent and casual waiting staff will be on duty.
  • Check the function room, ante rooms and cloakrooms for cleanliness before guests arrive, table layout and stipulated specific requirements to enable shortcomings to be rectified.
  • To ensure that all items are used for their correct purpose and not abused.
  • Giving feedback on guest letters and comments.
  • Ensuring that attendance registers are completed daily in accordance with statutory procedures
  • To carry out or ensure that regular On-the-Job Training is carried out to enable staff to perform their duties correctly

Requirements

  • Diploma in Hotel Management/Tourism, Marketing or equivalent
  • Atleast two to five years
  • Must be able to use Ms Office
  • Hospitality- providing the highest standards of service to the guest
  • Organizational skills and possess good team spirit
  • Must be between 26 and 35 years of age

Candidates meeting the above qualifications should send their applications together with their curriculum vitae via email to: [email protected] or they can be physically submitted to;

The Human Resources and Administration Manager
Mika Lodge
P.O Box 38836
Jesmondine
Lusaka

Closing date: 16th October, 2015