• Coordination of channel management and supervision.
• Ownership of the targets.
• Maintain a climate that attracts, retains, and motivates top sales staff. Implement, monitor, and facilitate performance management programs and support staff through training, mentorship, and coaching.
• Act as a key point of technical point of contact for the technical queries/ issues raised by end-users from Mobicom Africa.
• Translate strategy to end users of the products through seamless execution for digital financial services mobile money, agency, and branchless banking operations.
• Business budgeting, planning, analytics, and case development market insight research-market immersion & desktop management.
• Developing/maintaining data transformation for reports and dashboards using MS PowerPoint, BI, and Tableau.
• Ensuring data transmission within the SLA.
• Implement operations monitoring dashboards to provide a real-time view of system performance and general availability.

Qualifications

• Bachelor’s degree preferably in business, project management/ sales and marketing or any related field.
• 5 years’ experience in MSF/DFS/Agency Banking prior experience in the Telecoms or Banking industry desirable.
• Leadership/ management training.
• Demonstrated skills, knowledge and experience in the design and execution of agency banking roll out.
• Experience in the field force management.
• A self-starter, relationship manager with strong interpersonal and communication skills
• Strong customer service orientation and outstanding sales and business development skills
• Good leadership and people-management skills
• Highest level of personal and professional integrity