NetOne Information Technology Job Vacancy in Zambia: L3 Support Engineer
- Company: NetOne Information Technology
- Location: Lusaka, Lusaka Province, Zambia
- State: Lusaka
- Job type: Full-Time
- Job category: Engineering Jobs in Zambia
Duties and Requirements:
- Excellent technical knowledge on Windows administrative server roles and services.
- Support and troubleshoot applications hosted on Windows Server and Desktop operating system.
- Software and Hardware troubleshooting.
- Support Data Center Architecture – Network, Server, Storage
- Configuring/Troubleshooting of network devices such as Switches, Routers, firewall etc.
- Configuring/Troubleshooting Routing protocols – EIGRP, OSPF, BGP
- Configuring/Troubleshooting Application protocols – HTTP, HTTPS, FTP, SMTP, SNMP, SSL etc.
- Configuring/Troubleshooting of Network Monitoring software.
- Configuring/Troubleshooting of WiFi Access Points.
- Perform vendor management activities such as coordination with ISP, Telecoms and other third-party providers.
- Perform quality work on all service requests/incidents.
- Able to operate with minimal supervision.
- Able to operate within customer standard operating procedures.
- Open for 24×7 availability.
Qualifications
- Sufficient knowledge and academic qualifications in Information Technology.
- Excellent communication and presentation skills.
- MUST HAVE a minimum of 3 years of similar experience.
- Valid drivers license with 2 years driving experience
How to Apply
To apply, send your CVs, attaching a valid drivers license to: [email protected].
PLEASE NOTE THAT: We will only consider applications of candidates with 2 years driving experience.