New Job Vacancies at United Bank for Africa (Z) Ltd Zambia: Head – Foreign Operations

  • Company: United Bank for Africa (Z) Ltd
  • Location: Lusaka, Lusaka Province, Zambia
  • State: Lusaka
  • Job type: Full-Time
  • Job Category: Administrative/Secretarial Jobs in Zambia

The job holder will be responsible for implementing operational strategies that facilitate excellent customer service delivery of the bank’s foreign operation services.

Duties & Responsibilities

  • Implement strategies that facilitate excellent customer service delivery of the bank’s International banking services
  • Maintain a balance in adherence to regulatory guidelines in transaction processing while exciting customers with efficient service delivery
  • Ensure proper maintenance of documents and records
  • Assist in Trade Finance product development and implementation of foreign operation processes.
  • Approve/authorize transactions within position limits
    Implement group strategies (short and long-term) in line with targets defined in the business unit plan
  • Monitor compliance with performance indicators/ service standards to ensure alignment with business/customer requirements
  • Ensure departmental staff are adequately trained by regularly organizing and facilitating in in-house training sessions
  • Conduct other roles and responsibilities as directed by Head Banking Operations


Minimum Education Qualifications

  • Minimum of a first degree in a business related field from a recognized University with at least a Credit or better.
  • Grade Twelve Certificate with at least Five (05) Credits of better, including Mathematics and English.

Previous Work Experience Requirements

  • Minimum 5 years work experience in banking operations, of which at least 2 years should be at supervisory/management level.

Key Competencies

  • Banking Operations & Control Policies
  • Treasury Products and dynamics
  • Good knowledge of international operations.
  • Computer proficiency
  • Knowledge of local financial regulatory regime
  • Broad IT skills
  • Analytical/problem solving
  • Excellent interpersonal skills
  • Strategic orientation


How to Apply

Only candidates who meet the above role specifications, experience and competencies should apply by sending email application letter and detailed CV: [email protected]

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