Jobs in Zambia and Zimbabwe

New Jobs For Zambians at Multichoice Africa: Head – Customer Value Management

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  • Company: Multichoice Africa
  • Location: Lusaka, Lusaka Province, Zambia
  • State: Lusaka
  • Job type: Full-Time
  • Job Category: Administrative/Secretarial Jobs in Zambia

Multichoice Africa (MAL), a segment of Naspers, is a broad-based multinational media group headquartered in Dubai with regional office in Zambia with principal operations in pay television and video entertainment. The group operates in almost 50 countries in Africa. Its holding company, Naspers, is listed on the Johannesburg Stock Exchange (JSE) and has an ADR listing on the London Stock Exchange (LSE). International investors account for around 50% of its shareholder base.

An African platform operator, Video Entertainment’s expertise lies distributing media products, creating media content and selling advertising. Its key areas of operations are:

  • Pay Television: direct-to-home satellite and digital terrestrial television services; and
  • SVOD: subscription video on demand services across multiple online platforms with a focus on library and local content in developing markets
    Operating in the majority of African countries, MAL is the leading Pay TV provider in most of the key African markets. Its strategy is to offer the best local and international content across multiple platforms to customers wherever they are.

The group’s strength lies in its focus on local language and culture, its entrepreneurial spirit and the quality of its workforce. Over the years MAL has built a successful track record of identifying trends early, adapting them for the markets in which it operates and leveraging them to maximum advantage. The group generates revenues mainly by collecting subscription fees, with a moderate contribution from advertising revenue. Its key objectives are to:

  • Build its Pay TV and SVOD subscriber base
  • Focus on investment and technology
  • Maintain a local approach
  • Provide quality service
  • Attract innovative and motivated employees

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