New Vacancies at Zambia Information & Communications Technology Authority (ZICTA) – August 2017

Job Title: Talent Development and Management Officer


Zambia Information & Communications Technology Authority (ZICTA)


  • Responsible for the implementation of the Authority talent management and learning and development framework to ensure systematic management of learning system and creation of talent pool with clearly mapped out growth paths for placement in key positions
  • Plans and implements Talent and Succession Planning framework to ensure full adherence
  • Develops strategies to ensure transparent and systematic identification of talent within the Authority
  • Creates talent pools and maps out clear growth path to ensure attainment of required   competencies for consideration to move into key roles
  • Creates assessment tools to identify required competencies and establish status of readiness for each candidate
  • Creates database of all staff competencies and record their progress daily
  • Develops a pool of technical and behavioural competencies required for each role and points out developmental stage of each officer and growth momentum
  • Develops and implements learning and development strategies to ensure that staff learning outcomes are met annually
  • Undertakes coordination of staff learning needs, departmental and organizational assessments to ensure that the needs for all the three players are addressed through TD and OD
  • Develops Organization Development strategies annually to ensure that the Authority fully utilizes staff competencies
  • Undertakes coordination of staff evaluation after undergoing learning intervention to ensure return on investments
  • Prepares custom made programs to address internal and work related challenges as identified
  • Administers staff engagement assessments and prepares reports for Management decision
  • Develops annual learning budgets with supporting annual staff growth plan to defend the budget for all learning interventions
  • Spearheads in the implementation of learning Plan through careful mix in blended learning initiatives
  • Innovative
  • Great sense to detail
  • Excellent communication skills
  • Attention to detail
  • Good interpersonal skills
  • Quality conscious and precision in results
  • Comprehension of training and development process and procedures
  • Negotiating and influencing skills
  • Innovative, proactive and creative
  • Decisive and forthrightness
  • Ability to work under pressure


  • Bachelor’s degree in Human Resource Management, Public Administration or Business Administration or any relevant Degree from a reputable institution
  • Five (5) years’ relevant experience
  • A member of the Zambia Institute of Human Resource Management

How to apply 
Visit the following link below:

For more information

+260 211 241236