Restaurant Manager: Cresta Golfview Hotel

Accountabilities:

• Ensure that service stock par levels are maintained to the required standard.
• Ensure that all out of stock items are communicated with the chef and the food and beverage manager.
• Co-ordinate effective daily pre-service briefings.
• Maintain high standards of food and service in compliance with all health and safety standards.
• Dealing with customers complaints and ensure effective resolution.
• To participant in any stock takes as required and maintain a clean service stock file.
• To ensure that fair discipline is effected and proper company disciplinary procedures are followed.
• To be up to date with the latest trends in Food and Beverage service.
• To ensure that all the staffs in the department are managed throughout their shift and provide them with feedback.
• To ensure that all the staff in the department are always correctly and smartly dressed, that they offer professional and courteous service to customers.
• To carry out and ensure that regular on-the-job trainings are done to the required and agreed standards and keep records.
• Effectively manage the floats and preparing cash drawers and ensuring that there is change at all time.
• To conduct performance appraisals, bi-annual (twice/year), identify areas for development and training needs, and ensuring that training are implemented.
• Ensure that the bar shift stock takes are done and variance reported to Food & Beverage Manager.
• Coordinates service needs to Food and Beverage manager ensuring that pre-planning is done.

Qualifications:

• Must have a Diploma or higher in food production/ Hotel Management and catering
• Must have a minimum of three years experience working in a 3-5 star busy hotel
• Must demonstrate professional and ethical behavior at all times
• Must be of a pleasant disposition, honest, trustworthy, creative, higher achiever, innovative to own work plans and see them through to completion
• Must be computer literate
• Must have good communications skills
• Must have a passion to work in the hospitality industry

If you feel you have what it takes, send your application letter, updated CV and qualifications to the Human Resource and Admin Manager using the email [email protected] by or before 29 February 2020. Please indicate the job title in the subject of your e-mail. Hand-delivered or posted applications will not be accepted.