Jobs in Zambia and Zimbabwe

Retail Centre Representatives: Afrox Zambia

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Afrox Zambia Limited is the leading Gases and Welding solution’s providing company in Zambia. It is a member of Afrox South Africa and the Linde Group of Germany.

The company wishes to fill the vacant positions of:

1. RETAIL CENTRE REPRESENTATIVES – KABWE & NDOLA

Job Purpose:

To attend to all caller customers and invoice for all purchased items, with a view to maximize Company sales.

Key areas of responsibility:

  • Attending to day to day running of the Sales Centre and provide best service to all customers;
  • Preparing and issuing out invoices for all purchased items,
  • Receiving cash from customers at the counter for all invoiced items;
  • Interacting with present and potential customers for all requirements and product queries;
  • Recording all new customers and timely informing Retail Centre Supervisor about opportunities thereof
  • Ensuring all books (i.e. cash, credit, quotation, receipt, invoice, etc are Kept properly and safely;
  • Receiving orders from customers, preparing invoices for and arranging scheduled deliverers to customers on agreed delivery days;
  • Preparing daily sales summaries, counting all cash and cheques, signs off and handing over all cash and cheques for the day’s sales to Retail Centre Supervisor at the close of each business day:
  • Preparing weekly and monthly sales summaries, in value and volume, for the Centre and submitting to Retail Centre Supervisor;
  • Preparing monthly cylinder reconciliation (i.e. tills in cylinder reconciliation forms) in the absence of Centre Supervisor;
  • Issuing out quotations and giving advice to customers on the various products arid services;
  • Recording and reporting on a day basis customer complaints and lost business in terms of nil stock items to Retail Centre supervisor and Regional Manager timely;
  • Ensuring the Sales Office is kept clean and tidy at all times;
  • Upholding the company’s image and values at all times;
  • Carry out weekly and monthly stock counts and investigate and explain any stock variances.

Minimum Requirements:

  • Full Grade 12 certificate
  • A diploma qualification in Sales/Marketing/ Technical field or equivalent.
  • Minimum of 3 years experience in counter selling in a retail/wholesale environment.
  • Computer literacy, ACCPAC exposure. Retail selling skills, interpersonal and communication skills will be a distinct advantage

How to Apply:

Afrox Zambia Limited is an equal opportunity employer. If you are interested and you possess the relevant qualifications and experience required, kindly apply to: [email protected] clearly indicating the position that you are applying for. Attach your detailed C.V in Word with three traceable referees.

Closing date: 9th May 2015

Only short listed candidates will be responded to.