Retail Supervisor Job at Afrox Zambia Limited
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- Company: Afrox Zambia Limited
- Location: Zambia
- State: Kitwe
- Job type: Full-Time
- Job Category: Retail Jobs in Zambia
Job Description
Afrox Zambia Limited is the leading Gases and Welding solutions providing company in Zambia. It is a member of the Linde Group Plc. The company wishes to fill the executive vacant position of:
Retail Centre Supervisor – Kitwe
Reporting to the Regional Sales Manager – North, the successful applicant will be responsible for managing the sales and customer services of Kitwe business centre Afrox Zambia Limited is an equal opportunity employer.
Key responsibilities include:
- Attending to day to day running of the Centre and provide the best service to all customers.
- Interacting with present and potential customers for all requirements and product queries.
- Recording all new Customers and informing the Regional Manager – North timely.
- Ensuring all books (i.e. cash, credit, quotation. receipt. invoice, etc) are filed and kept properly and safely.
- Receiving Orders, preparing invoices, and arranging scheduled deliveries to customers on agreed delivery days.
- Preparing monthly reports for submission to the Regional Manager – North.
- Preparing and issuing out cylinder allocation forms and invoices to new customers and additionally allocated cylinders to existing customers.
- Prepares monthly cylinder reconciliation (i.e. fills in-cylinder reconciliation forms).
- Issuing out quotations and giving advice to customers on the various products and services.
- Checking orders received from customers for accuracy and confirming them by e-mail, recording and reporting daily customer complaints and lost business in terms of nil stock items to the Regional Manager – North.
- Doing custodial function of the depot inventory and ensuring that all saleable stock is always in place
- Ensuring the Sales Office is always kept clean and tidy.
- Upholding the company’s image and values always.
- Supervision of Retail Centre Representative and Assistant.
Minimum Requirements:
- Diploma qualification. preferably in Sales and Marketing or Business Administration, with not less than 3 years work experience in counter selling in a retail wholesale environment.
- A full Grade 12 School certificate.
- Computer literate. ACCPAC/MIWANZO exposure will be a distinct advantage.
A valid drivers’ licence.
Method of Application
If you are interested and you possess the relevant qualifications and experience required, kindly send your application clearly stating the position applied, attaching a detailed C.V. with three traceable referees, copies of academic and professional qualifications to:
Closing date: Friday 9th July 2021
Only short-listed candidates shall be responded to.