• Company: Save the Children
• Location: Lusaka, Lusaka Province, Zambia
• State: Lusaka
• Job type: Full-Time
• Job category: NGO Jobs in Zambia

Save the Children is the world’s leading independent organization for children and has been operational in Zambia since the 1980s, providing support to children through developmental and humanitarian relief programmes delivered both directly and through local partners. Current programming focuses on child protection, child rights governance, education, health, HIV/AIDS, child poverty, nutrition and WASH.

Job Title: Case Worker (1 Position)
Duty Station: Kitwe

Role purpose:

Save the Children is part of the Abt Associates consortia that is implementing the USAID Systems for Better Health (SBH) project in Zambia. SC is conducting an HIV pilot that is focusing on reducing loss to follow-up and interruption or discontinuation of treatment among HIV positive children and adolescents, improving access to diagnosis and treatment services, and improving patient tracking and case management, including access to social services, between the health facility and the community. Trained paraprofessionals will be placed in selected GRZ health facilities in Kitwe district to facilitate the implementation of the pilot and its objectives. Paraprofessionals will accompany clients through the health and social services system, develop and initiate case management plans to improve access to diagnosis, treatment and social services. They will also form relationships with community service providers, Neighbourhood Health Committees, and Area Coordinating Committees. Para-professionals will track patients using manual registers and a computer based modular systems and make recommendations for improvements.

Key areas of accountability

Stakeholder mobilization;

• Orient and coordinate local stakeholders in the project operational areas to ensure active participation in all project activities;
• Mobilize/interact with key community and local stakeholders, gatekeepers, support groups and collaborate with other organizations involved in providing various social services;
• Mobilise mother-baby pairs for case management and follow up;

Case Management;

• Review the health facility HIV registers such as labour & delivery, mother-baby follow-up and counselling & testing registers to identify and track HIV + clients including mother-baby pairs and children and adolescents that require follow up;
• In collaboration with community-based volunteer workers and counsellors, support HIV testing and counselling at household level and conduct referrals of HIV positive clients to the health facility for care and treatment;
• Develop case management plans for HIV-exposed infants and HIV positive children and adolescents;
• Provide alerts on patient/client appointment using PedTrack reminder system through home visits or mobile phone for upcoming appointments at the health facility;
• Coordinate the collection of HIV data from households and community health volunteers;
• Maintain and develop a schedule for follow up of clients referred for various social services;
• Maintain patient confidentiality at all times;
• Foster strategic alliances and strong working relationships with community volunteers, neighbourhood health committees, and other community structures and relevant partners providing social services;
• Mentor community health volunteers on case management;
• Facilitate and track bi-directional referrals to and from the health facility and other social services;
• Collaborate with data clerks/health workers and stakeholders in the catchment area to strengthen the referral link between the facility health providers and community providers;
• Serve as a link between the health facility and among the community and the other social services;
• In each household visited, identify needs of other members of the family requiring social support such as parenting, nutrition, education, child protection, economic strengthening opportunities and social cash transfer and link them appropriately.
• Support Community Health Volunteers (CHV), Trained Traditional Birth Attendants (TBAs), Neighborhood Health Committees and other community stakeholders;
• Provide technical support to the trained community volunteers in their catchment areas in case management for children and adolescents;
• Assist the Community Health Volunteers and the community in the implementation of the programme by providing technical and logistical support;

Reporting and Monitoring and Evaluation;

• Coordinate the collection of data from the communities and link with the health facility personnel;
• Prepare reports on the progress of the project at the community level, including reports on selected indicators such as number and types of referrals in relation to social-services uptake and retention;
• Collaborate with other community providers from other organisations involved in social services and compile Health and social services directory for referrals in specific areas;
• Work with health workers and data clerks to access and utilise the client reminder system that supports the timely diagnosis of the HIV status of HIV-exposed infants, children and adolescents and improves care and treatment, including ART adherence and viral suppression;
• Track referred clients, compile case records, and prepare reports on the project and submit these to the health centre in-charge and HIV/AIDS Program Manager.

Qualifications and experience

• Should possess grade 12 certificate
• Certificate in Community Health, Social Work, Community Development or any other equivalent qualification,
• Diploma and Computer skills in any of the above mentioned qualifications will be added advantage,
• Should have two (2) years work experience as Community Health Assistant (CHA) or Social Worker with basic knowledge in social work, community mobilization, health education, and health promotion.

Child Safeguarding

• Level 2-the responsibilities of the post may require the post holders to have regular contact with or access to children or young people. In this regard, the job holder should be in a position to work and uphold the interest of Children and uphold the organization’s Child Safeguarding policy.

How to Apply

Please send only your application letter clearly stating the position in the subject line with a detailed CV indicating 3 traceable referees, one of whom should have been the direct supervisor, through email to: Human Resource and Administration Manager at [email protected] . PLEASE DO NOT ATTACH COPIES OF YOUR CERTIFICATES.

The closing date for receipt of applications is 11th June, 2018. Only shortlisted candidates will be notified. Save the Children being a Child Safeguarding organization reserves the right to check (through references) that candidates being considered are suitable to work with Children.