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• Company: Ipsos Ltd
• Location: Zambia
• State: Lusaka
• Job type: Full-Time
• Job category: NGO Jobs in Zambia

Ipsos is a world-leading research company operating in more than 85 countries. It has revenues in excess of £1Bn and employs over 16,000 staff worldwide. Ipsos provides research services and strategic insights to the world’s largest corporations and many public sector organizations.
At Ipsos we are passionately curious about people, markets, brands and society. We make our changing world easier and faster to navigate and inspire clients to make smarter decisions.
We deliver with security, simplicity, speed and substance. We are Game Changers.

Senior Research Executive, Market Research – Ipsos in Zambia

JOB PURPOSE

This role exists to manage and execute research projects in a manner that ensures client satisfaction. The role holder manages and oversees multiple projects, ensuring that the work standards are of a high quality, deadlines are met and that projects are completed within budget. The role holder is also responsible for day to day client liaison in terms of queries and feedback.

ESSENTIAL RESPONSIBILITIES AND DELIVERABLES

BUSINESS DEVELOPMENT

• Provide technical and commercial input into proposals in terms of research design, methodologies, costs, deliverables and timing.
• To keep abreast of current offerings and developments within Ipsos and in the research world at large to ensure that proposals and pitches are both competitive and differentiating
• Enhance business growth through repeat business and increased volume of business.

PROJECT MANAGEMENT

• Ensuring that projects are completed on time, on budget and to the expected quality standards.

CLIENT RELATIONSHIP MANAGEMENT

• Managing the relationship with clients on a day-to-day basis and keeping them informed regarding the progress of projects.
• To ensure that industry and research knowledge is integrated from other projects, desk research and other teams/sources to obtain a consolidated, competitive offering

RESEARCH DESIGN

• Designing the relevant research instruments (questionnaires, discussion guides, interviewer briefs, sampling plans, etc.)

DATA ANALYSIS AND INTERPRETATION

• Ensure accuracy of information received from Data processing
• Ensure generation of accurate analytical reports
• Ensure all interpretation is in accordance with findings

REPORT WRITING

• Write accurate and insightful reports keeping proposal requirements and objectives in mind and adhere to relevant Ipsos standards
• Consult other relevant external data and analyze market trends that will enhance and add value to the Report

PRESENTATIONS

• Design presentation according to client and Ipsos Standard requirements
• Make presentation to Client when required Leadership, team and people management
• Responsible for coaching/ on the job training for junior team members
• Pro-actively responsible for their own learning & development
• Promote team spirit

QUALIFICATIONS, KNOWLEDGE AND SKILLS

To be successful in this role the candidate should have:

• A relevant University Degree
• A minimum of 4 years’ continuous experience in Market Research
• Professional qualifications in relevant areas of specialization like Marketing, Innovation,  customer experience etc.
• Thorough knowledge and a complete understanding of Market Research principles and techniques
• Solid knowledge of Market Research services and tools (preferably with an emphasis on quantitative custom research, but having both quantitative and qualitative experience will be an advantage)
• Knowledgeable on industry issues
• Knowledge and experience in preparing budgets and cost management
• Presentation skills with the ability to effectively communicate ideas with internal & external business clients
• Thorough knowledge of research methodologies and analysis covering: Methodology design, Sampling, Questionnaire design, Data analysis & Report writing,
• Excellent verbal, written and spoken English and strong communication and influencing skills with proven ability to effectively communicate insights to all levels of the business in a practical, user-friendly and meaningful way.
• Strong research relationships and networks
• Sound knowledge of interpreting and analyzing information
• Proficiency in Excel, PowerPoint and Word and SPSS and other survey analysis systems.
• Able to work within a multi-cultural environment
• Interpersonal skills, good people skills, good organizational skills and strong presentation skills
• Excellent leadership, Time management, costing and project management skills
• Self-driven, results orientated, shows exceptional initiative and is focused on quality and profit
• Ability to prioritize, organize tasks, work and deliver under pressure and manage time effectively
• Proficiency in Excel, PowerPoint and Word and SPSS and other survey analysis systems
• Sound knowledge of interpreting and analyzing information
• Able to work within a multi-cultural environment
• Interpersonal skills, good people skills, good organizational skills, keen to detail, time management and strong presentation skills
• Self-driven, results orientated, shows exceptional initiative and is focused on quality

If you are this person, then you are right for us and we are right for you!

This is a challenging opportunity for a dedicated and highly motivated professional, with a strong commitment to Ipsos values.

 

Method of Application

If you believe you are the candidate we are looking for, please submit your application and CV detailing your experience for the post and include daytime telephone contacts to; [email protected]

Application will not be considered if a covering letter is not attached. Include “Social Research Manager, Ipsos in Zambia” in the cover letter and email subject header. Only Shortlisted candidates will be contacted.

Deadline for applications: Monday, 30th November 2020.