Reporting to: International Sales Executive-Moving Services

RESPONSIBILITIES:

• Scheduling, controlling, and receiving of household effects from around the world;
• Liaising with both customer and partners at all levels with regards to shipments, maintain good and
  effective communication,
• keeping all parties informed of progress, delays, or any difficulties;
• Preparation of documents for customers, Customs officials, transporters, shipping lines and
  overseas partners and submission of documents to relevant systems/parties;
• Liaising with Shipping lines with regards to shipments arrival and departure dates and times;
• Meeting daily deadlines in respect to stack dates, departure and arrival of vessels, customs
  clearance, transport to and from ports and deliveries;
• Continuous follow-up in all outstanding monies ensuring payments are received;
• Conducting follow-up and progress calls with customers as and when required;
• Ensure that all documents received are assessed correctly leading to the exports and importations
  of the shipment;
• Preparing files for invoicing;
• Reconciliation of files, ensuring that creditors invoices are processed correctly;
• Calculating currency fluctuation for recovery of currency shortfall prior to delivery of shipment;
• Monitoring the shipments, identifying potential problems and timeously, bring such information to
  the attention of the customer, manager and or partner where necessary;
• Proving regular updates to all parties involved;
• Performing general administration duties, which will include filing and any other administrative
  duties as directed by your Manager.

REQUIREMENTS:

• Full grade 12 certificate
• Diploma in Business Administration, Sales and Marketing or any other equivalent qualification.
• Certification in Logistics Management, Insurance or International Trade is an added advantage.
• Computer literate – MS Word / Excel / Outlook;
• A basic understanding of furniture removal processes;
• Excellent written and verbal communication skills.
• Good working knowledge of the industry.
• Creative thinking skills.
• Excellent problem-solving skills.
• Good time management skills.
• Experience working with electronic data.
• Ability to work under minimal supervision.
• Ability to work long hours
• Assertive; Reliable, Good administrative skills; self-starter
• Below 30 years of age