Jobs in Zambia and Zimbabwe

Standard Bank Group Latest Job Vacancy in Zambia: Learning Coordinator

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  • Company: Standard Bank Group
  • Location: Lusaka, Lusaka Province, Zambia
  • State: Lusaka
  • Job type: Full-Time
  • Job category: Banking Jobs in Zambia

Human Capital: attracting and retaining key talent, providing learning and development initiatives, governance of performance management and reward schemes, centres of excellence to drive and embed Standard Bank values and culture.

Job Purpose

To provide administrative support and facilitation to the L&D function on all learning solutions. To support the operational effectiveness of the learning function including the learning centre.

Key Responsibilities/Accountabilities

  • Coordinate and manage the administration of all learning solutions offered by the L&D team
  • Create, maintain and update all relevant training schedules on the system
  • Manage bookings and cancellation on the system, efficient management of caterer & booking schedules for meetings including board meetings
  • Prepare travel letters for those attending training outside Zambia
  • Support the L&D team proactively in promoting marketing and activating training solutions
  • Provide support to delegates on all training administrative and logistical issues
  • Coordinate and training related queries from various stakeholders and provide relevant information/solutions to issues
  • Look for opportunities continuously to innovate learning delivery and solutions using technology and relevant learning content tools
  • Generate monthly reports on training interventions
  • Ensure Yamene centre is managed is efficiently managed in the following areas:
  • Ground and premises maintenance
  • Vendor management
  • Supervise the outsourced staff at the Centre
  • Training principles;
  • Keeping abreast of developments within the learning arena and the business context to up skill on new interventions and to streamline existing learning interventions.
  • Accurately updating training records and training spend for courses delivered by the L&D

Preferred Qualification and Experience

  • Grade 12 School Certificate
  • Degree in Social Sciences, HR or Institute of Bankers or a related professional qualification
  • Knowledge of the Code of Banking Practice.
  • People management experience.
  • Exposure to Learning and Development environment, especially in the area of implementing and facilitating learning interventions aligned to address knowledge and skills gaps.
  • Conceptual understanding of the interface between the business and learning.
  • Understanding of the elements of effective learning design and technologies that support the development of knowledge, skills, competence and performance required to attain business objectives.

Knowledge/Technical Skills/Expertise

  • At least 2 years branch banking experience or facilitation & administration experience
  • Aware of technical delivery platforms and electronic learning products/tools that can be used to support skills  development
  • Learning Administration

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