Standard Chartered Bank Latest Job Vacancy in Zambia: Digital Banking Manager
- Company: Standard Chartered Bank
- Location: Lusaka, Lusaka Province, Zambia
- State: Lusaka
- Job type: Full-Time
- Job category: Banking Jobs in Zambia
We are a leading international bank focused on helping people and companies prosper across Asia, Africa, and the Middle East.
To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realize their full potential and make a positive contribution to our organization. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Articulate the country retail digital agenda and integrate into the business operating model from
the perspective of sales revenue, cost savings, and customer experiences;
Oversee implementation country and group led digital initiatives
Maintain an understanding of external competitive digital developments and their impact on our
business and retail digital strategy
Formulate and implement transaction migration strategy to ensure optimal utilization of digital
platforms
Drive strategic alliances and business partnerships for customer acquisitions and cross-selling
Lead innovation projects and establish a strategic partnership
Deliver superior service quality and the best digital experience for clients across all digital and self-
service channels via continuous improvement and innovating
Promote and adopt digital and self-service channels through the significant increase of digital
channels penetration, conversion, and usage.
Our Ideal Candidate
Should have 5 O level credits including English and Mathematics
Minimum Degree or equivalent qualification with managerial experience in Banking
Good knowledge of Retail Banking, products practices, and operational risk framework
Retail banking strategy and digital transformation initiatives
Stakeholder management and influencing skills for problem solving
Change Management and Project management methodologies
Presentation skills
Financial and analytical skills
Market and competition knowledge