United Bank for Africa Zambia Ltd Currently Receiving CV’s- Deadline 14th April 2017

To establish and maintain positive customer relationships in branches, plan and deliver an effective marketing strategy and monitor the progress of new and existing retail products; as well as provide operational management support on a day-to-day basis.

Duties and Responsibilities

  • Own responsibility  for the Business Office – Market Facing & Customer Service functions
  • Entrench retail growth by market dominance and market share multiplication
  • Ensure effective Customer Service Delivery
  • Ensure that the overall budget of the Business Office is met and surpassed
  • Ensure that the Bank’s/ Regulatory Authorities’ policies and guidelines are complied with at all times
  • Responsible for brand and ambiance management
  • Keep up to date with business environment information with the objective of identifying business opportunities and maximizing them

Competencies Required

  • Credit evaluation and marketing
  • In-depth knowledge of the business environment
  • Ability to evaluate needs of customers, and determine what products or service would best serve those needs
  • Passion for business development and acquisition


  • G12 – 5 credits or better including English and Maths
  • First degree in a business related field graduating with a credit/ Lower second or better
  • 8 years retail banking experience
  • Proven ability to conduct financial analysis

Interested candidates meeting the requirements above may email their CV to [email protected] by 14th April 2017.

To apply for this job email your details to [email protected]

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